The problem is that during the install process I get a box that ask for
c:\windows\system32\mapisvc.inf where can I find this file? It provents me
from being able to re-install Outlook 2003

Is there a way to copy the cached email addresses from one system to another?

I am an IT consultant and get a lot of complaints when upgrading client
systems.

They are not real good at adding contacts to their contact list and rely on
the cached addresses. But when you install a new system and transfer the pst
file you do not get the cache of email addresses.

Any help will be much appreciated.

Thank you,
Dave

You might want to use this tool from MS below and see if it corrects the issue

http://support.microsoft.com/kb/290301

--
Peter

Please Reply to Newsgroup for the benefit of others
Requests for assistance by email can not and will not be acknowledged.

I have been configuring my new HP laptop. Screensaver does not work even
though it is set up identical to my previous laptop. It runs on the
"preview", but not in real life.

Anybody got any ideas.

jimsathe@msn.com

Can you determine if this dialog is from Microsoft Office or from one of
your addins that you have installed?
The issue would indicate an installation corruption. Running a repair on the
software (Office or the addin) will most likely solve it.
Disabling/uninstalling the addin is also an option.

Without any exact details it is hard to be more specific.
You could also take a look at the Event Viewer to see if there is anything
logged about this there. When the issue is with Office, it is very likely
that there is something logged there.

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003
http://www.howto-outlook.com/
Outlook FAQ, HowTo, Downloads, Add-Ins and more

http://www.msoutlook.info/
Real World Questions, Real World Answers

-----

could anyone help me find a way to re-install Outlook in English.
My Office 2007 is in French and I would like to have Outlook in English
Do I need to download it again from Microsoft??

Currently if I select news in outlook it opens windows mail and I can read
the news postings. I want to change this so it opens windows live mail. How
can I cange the reader that is opned when I selcet news?

Thanks

I will try and answer your questions>

What exactly are you trying to achieve? I want to install Outlook 2007
without Cached mode on and have the Send/recieve settings setup so that the
user can work offline.
How are you trying to achieve this? Configuring the MSP with these settings.
What are results? Mixed results. Sometimes I get the cached mode off and
sometimes it is on.
What were your expected results? That it would work like my first answer.

As far as the reg setting, we have over 6000 users and I cannot be sure they
all have the default profile name of Outlook. I can "assume" that, but I am
sure some have been changed.
http://www.howto-outlook.com/howto/cachedmoderegkey.htm

When Outlook performs a send/receive it crashes, sends a report and restarts.
I cannot stop the cycle unless I cancel e-mail send/receive. I had a data
error but ran scanpst.exe and now I can access my data files. Where do I
look or what do I do to stop the crash? Please help.

I did a system backup, then started reloading all the software to try to
clean up my system. I thought I could restore the Outlook data from the
system backup.

I've taken the system backup file and restored it to an external hard drive.
When I look in the App Data/Microsoft/Outlook folder, there is a file called
"Outlook", but it's an "office data file" not a "personal folder file".

I'm really kicking myself because (of course) there was alot of information
in Outlook I need for work. Now I'm not sure how to restore it.

I appreciate any help you can give me. Thank you.