At home I use Outlook 2002 SP3 under Windows XP Professional SP2 on a Dell
8200 PC. Broadband internet access is via a BT Home Hub, and as this does not
use a modem I removed the card to make room for another. At work I always
used the auto-dialling facility in Outlook for making voice calls, and having
now retired and copied all my Outlook contacts to home, I want to continue
the auto-dialling.
BT say their Home Hub is only a router, not a modem, so cannot dial. I
therefore bought a Zoom V92 External USB Faxmodem and connected it between
another provider's (NTL) phone socket (doubled with a phone instrument) and a
USB port on the PC, but when I tell Outlook to dial a contact it says "Call
cannot be completed as dialled". Clicking Line Properties gives "An Internal
Error occurred...

Mnay thanks to you both. I've just searched the Windows discussions and
nothing helpful; will try Zoom again to see if their USB modem driver
supports voice.
Tony.

"Russ Valentine [MVP-Outlook]" wrote: