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Unable to view contact information         


Author: JD2
Date: Feb 20, 2008 22:04

Dear Outlook Gurus,

Please Help - I have viewed other postings on your community regarding
similar issues to this, and are getting nowhere fast!

When I create a new email and click the To: button (in Outlook 2003 running
under Windows XP), we don't see contacts. When I right-click the Contacts
folder and choose properties, the "Show this folder as an email address
bbook" option is grayed out.

I have tried the following suggestions in other postings:

(i) accessed Tools, Email Options command and added Outlook Address Book and
Personal Address Book (get message that it already exists). Exited Outlook
and returned - no change.
(ii) accessed Tools, Email Options and changed existing Address Books -
removed Outlook Address Book and then re-added. Exited Outlook and returned
- no change

Both times I still could not access the Contacts Properties option which is
greyed out. Any suggestions for anything else I could try??

Regards
JD2
3 Comments
Re: Unable to view contact information         


Author: Russ Valentine [MVP-Outlook]
Date: Feb 21, 2008 02:12

Why do you have a PAB in your profile?
Remove it.
--
Russ Valentine
[MVP-Outlook]
"JD2" discussions.microsoft.com> wrote in message
news:F3B34B59-B1EE-4F1A-99AB-19A97D31193C@microsoft.com...
> Dear Outlook Gurus,
>
> Please Help - I have viewed other postings on your community regarding
> similar issues to this, and are getting nowhere fast!
>
> When I create a new email and click the To: button (in Outlook 2003
> running
> under Windows XP), we don't see contacts. When I right-click the Contacts
> folder and choose properties, the "Show this folder as an email address
> bbook" option is grayed out.
>
> I have tried the following suggestions in other postings:
> ...
Show full article (1.21Kb)
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Re: Unable to view contact information         


Author: Brian Tillman
Date: Feb 21, 2008 05:42

JD2 discussions.microsoft.com> wrote:
> I have tried the following suggestions in other postings:
>
> (i) accessed Tools, Email Options command and added Outlook Address
> Book and Personal Address Book (get message that it already exists).
> Exited Outlook and returned - no change.
> (ii) accessed Tools, Email Options and changed existing Address Books
> - removed Outlook Address Book and then re-added. Exited Outlook and
> returned - no change
>
> Both times I still could not access the Contacts Properties option
> which is greyed out. Any suggestions for anything else I could try??

Try a new mail profile, pointing it at your existing PST.
http://www.howto-outlook.com/faq/newprofile.htm
--
Brian Tillman [MVP-Outlook]
no comments
Re: Unable to view contact information         


Author: selingeorge
Date: Apr 1, 2008 06:14

Try this:
http://www.york.ac.uk/services/cserv/help/mail/access/outlook/address/lostaddressbook...

No Contacts visible in Outlook Address book

--------------------------------------------------------------------------------

If you can see your Contact information in your Contacts folder but
are unable to see them when selecting Tools | Address Book... follow
the instructions below:
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