Two contacts folders in Outlook, one empty
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Two contacts folders in Outlook, one empty         


Author: LS
Date: Nov 8, 2007 07:16

I'm running Vista 64 on a new PC and am using Outlook 2002 on this. I've
imported my contacts as a pst file from my old PC and they've copied in fine.
Only one contacts folder shows in the folder list. However, when I try to
send an email and click on the To: field, it goes to an empty Contacts
folder. In the dropdown I can then choose another contacts folder that
includes all the details but I don't know how to delete the empty one.
I saw a post somewhere about this for someone running XP but the
instructions were not applicable to the set-up on my PC. I'm sure I had a
similar problem before once when importing contacts but cannot work out how
to sort this.
Any knowledge gratefully received!
--
Lizzie
3 Comments
Re: Two contacts folders in Outlook, one empty         


Author: Gordon
Date: Nov 8, 2007 07:27

"LS" discussions.microsoft.com> wrote in message
news:230246C2-0832-40D6-A56F-E3183997C1CB@microsoft.com...
> I'm running Vista 64 on a new PC and am using Outlook 2002 on this. I've
> imported my contacts as a pst file from my old PC and they've copied in
> fine.
> Only one contacts folder shows in the folder list. However, when I try to
> send an email and click on the To: field, it goes to an empty Contacts
> folder. In the dropdown I can then choose another contacts folder that
> includes all the details but I don't know how to delete the empty one.

if you'd done any research at ALL (posted on the Outlook groups daily) , you
would have discovered that this is one symptom of importing a pst file. it
is NOT recommended to import/export pst files. Why?

(Courtesy of Russ Valentine [MVP-Outlook])
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Re: Thankyou         


Author: LS
Date: Nov 8, 2007 09:07

Thank you for your help - although I should point out that after researching
this in the Microsoft support pages I just found endless information on how
to import and export .pst files - and this on actual Microsoft support pages
- so clearly that doesn't help give a consistent message.
--
Lizzie

"Gordon" wrote:
> "LS" discussions.microsoft.com> wrote in message
> news:230246C2-0832-40D6-A56F-E3183997C1CB@microsoft.com...
>> I'm running Vista 64 on a new PC and am using Outlook 2002 on this. I've
>> imported...
Show full article (1.76Kb)
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Re: Thankyou         


Author: Gordon
Date: Nov 8, 2007 09:27

"LS" discussions.microsoft.com> wrote in message
news:FE8948AB-CFD1-457D-8B76-A50165C71D12@microsoft.com...
> Thank you for your help - although I should point out that after
> researching
> this in the Microsoft support pages I just found endless information on
> how
> to import and export .pst files - and this on actual Microsoft support
> pages
> - so clearly that doesn't help give a consistent message.

Much stuff on MS "support" pages does not recognise current wisdom and is
NEVER updated - even down to the fact that they STILL say you can run XP on
128 MB RAM when the accepted minimum is at least 256 MB......
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