Hi Diane:
For the record I did try creating a NEW profile following the step-by-step
instructions found in this forum and that didn't work either. Perhaps I did
it wrong, but the new profile didn't work. The work-a-round I described is
the best solution given the time I have to cope with Software oddoties.
Ciao
Darrell
"Diane Poremsky [MVP]" wrote:
> As I said before:
>
>>> Typically when this option is grayed out in Outlook 2007, it means the
>>> profile is corrupt and you need to make a new profile.
>> Hi Diane:
>>
>> I'm using Outlook 2007 so the instructions you replied with are slightly
>> diffrent but I think I went to the correct areas. I can't remove "outlook
>> address book" as it is greyed out too.
>>
>> The workaround I have come across thus far is:
>>
>> ~simply typing the name of the person in the To: field
>> ~ Hitting send
>> ~ Outlook pops up window saying contact not found
>> ~ I choose add contact
>> ~ Put the name in and choose "save & close"
>> ~ Then Outlook finds a duplicate
>> ~ Asks me to add new or merge contacts
>> ~ I choose Merge
>>
>> Wah Lah! That seems to fix the contact as now they show up in the address
>> book view and the To: Cc: Bcc: cache.
>>
>> I would like to NOT have to do this work around but I'm wasting too much
>> time solveing this and don't know whether to blame Microsoft or the 3rd
>> party
>> ( Maximizer ) who is linking to Outlook. Either of them could be at fault
>> for corrupt data.
>>
>> Thanks for your help
>> Ciao
>> Darrell
>>
>> "Diane Poremsky" wrote:
>>
>>>>>
>>> I right click the icon next to ?oContacts? under ?oOutlook Folders?
>>> and see no
>>> tools or options just properties, after selecting that I click the
>>> ?ooutlook
>>> address book? tab and in the tab ?oContacts? and a box with a check
>>> in it
>>> with
>>> the words: ?oShow this folder as an e-mail Address Book? but the box
>>> and
>>> words
>>> are light gray, I can?Tt modify. The name of the address book is
>>> ?oOutlook
>>> Address Book.?
>>>>>
>>>
>>> Typically when this option is grayed out in Outlook 2007, it means the
>>> profile is corrupt and you need to make a new profile. If using older
>>> versions, the fix is:
>>>
>>> If you have Contacts in the Contacts folder but they are not accessible
>>> when
>>> you click on the To button, check these settings:
>>>
>>> Make sure the Contact folder is enabled as an email address book. Right
>>> click the Contacts folder, choose Properties then Outlook Address Book.
>>> Is
>>> the box to enable as email address book is checked?
>>>
>>> If this is grayed out...
>>>
>>> Go to Tools | Email Accounts, choose View or change existing directories
>>> or
>>> address book. Is the Outlook Address Book present? If it isn't listed,
>>> add
>>> it and close and restart Outlook. If it is listed, then remove it and
>>> close
>>> then restart Outlook and repeat these steps to add it.
>>>
>>> --
>>> Diane Poremsky [MVP - Outlook]
>>> Author, Teach Yourself Outlook 2003 in 24 Hours
>>> Need Help with Common Tasks?
http://www.outlook-tips.net/beginner/
>>> Outlook 2007:
http://www.slipstick.com/outlook/ol2007/
>>>
>>> Outlook Tips by email:
>>> dailytips-subscribe-request@
lists.outlooktips.net
>>>
>>> Outlook Tips:
http://www.outlook-tips.net/
>>> Outlook & Exchange Solutions Center:
http://www.slipstick.com
>>> Subscribe to Exchange Messaging Outlook newsletter:
>>> EMO-NEWSLETTER-SUBSCRIBE-REQUEST@
PEACH.EASE.LSOFT.COM
>>>
>>>
>>> "brainstewn"
discussions.microsoft.com> wrote in message
>>> news:D939FEB9-82FB-4511-AC79-FD8FD2BA7C6A@microsoft.com...>>>> Ughh! I don?Tt mean to sound exasperated but I am. I get that it?Ts
>>>> a view
>>>> only. Diane I think your questions are on the right track but I feel
>>>> like
>>>> I'm going in circles. I still feel that we cannot solve this until you
>>>> see
>>>> my dilemma in action.
>>>>
>>>> Milly, your point is taken but what?Ts proper to you and proper to me
>>>> is
>>>> different that?Ts why a picture is worth a thousand words. However I
>>>> understand why you wouldn?Tt click on a link from a newsgroup so if
>>>> you
>>>> wanted
>>>> to see the picture that is worth a thousand words and much easier to
>>>> interpret. One could go to
youtube.com and search for key words
>>>> ?oMicrosoft
>>>> outlook address book woes? or ?obrainstewn,? too. If you would
>>>> have
>>>> watched
>>>> the video you would fully understand my situation in a context that
>>>> cannot
>>>> be
>>>> misunderstood because writing so that all can interpret, is subjective.
>>>>
>>>> Diane thanks for your patience:
>>>> I highlighted the folder then I clicked from top most menu
>>>> Tools\options
>>>> but
>>>> that?Ts not where you want me to be.
>>>> I click the icon next to the search bar with the words ?osearch
>>>> address
>>>> books? in gray.
>>>> I select tool\options and a window ?oAddressing? pops up with a tab
>>>> called
>>>> addressing. I have three options that tab:
>>>> Show this address list first= Outlook Address Book
>>>> Keep Personal Addresses in= Outlook Address Book
>>>> When sending mail ?. = there is only one item and it is ?oOutlook
>>>> Address
>>>> Book.?
>>>> I highlight the one item ?oOutlook Address Book? I click the
>>>> properties
>>>> button below the white box with the one item and a pop-up ?oOutlook
>>>> Address
>>>> Book? with a ?oGeneral? Tab appears. In the General Tab are two
>>>> lines:
>>>> Information = Personal Folders
>>>> Contact folder = Contacts
>>>> While the contacts folder under ?oAll Outlook Items? is highlighted
>>>> I see
>>>> all
>>>> the contacts including Mr. Lami which only has three phone numbers and
>>>> one
>>>> email address which is correctly formatted.
>>>> I right click the icon next to ?oContacts? under ?oOutlook
>>>> Folders? and see
>>>> no
>>>> tools or options just properties, after selecting that I click the
>>>> ?ooutlook
>>>> address book? tab and in the tab ?oContacts? and a box with a
>>>> check in it
>>>> with
>>>> the words: ?oShow this folder as an e-mail Address Book? but the box
>>>> and
>>>> words
>>>> are light gray, I can?Tt modify. The name of the address book is
>>>> ?oOutlook
>>>> Address Book.?
>>>> I?Tve done very little modifying of the install since installed I
>>>> don?Tt see
>>>> how BCM can affect this as I have done anything with it and that folder
>>>> has
>>>> no contacts in it. Plus I installed BCM after I imported contacts
>>>> initially
>>>> so why would BCM affect Mr. Lami who has been in my address books for
>>>> almost
>>>> a decade? Please let me know if this is property formed questions and
>>>> description.
>>>>
>>>>
>>>> "Diane Poremsky" wrote:
>>>>
>>>>>> You know, Russ, I don't "go" anywhere (links, web sites, etc.) to
>>>>>> see
>>>>>> all
>>>>>> of the information that should be in a post. Answering properly
>>>>>> formed
>>>>>> questions with complete information in the post is time consuming
>>>>>> enough.
>>>>>> If someone can't be bothered to formulate the question with complete
>>>>>> details without making someone jump through hoops, then my time is
>>>>>> best
>>>>>> spent elsewhere.
>>>>>>
>>>>>> And don't get me started on TinyURL links - no way in heck will I
>>>>>> EVER
>>>>>> click on an unknown link in a news group.
>>>>>>
>>>>>> --
>>>>>> Milly Staples [MVP - Outlook]
>>>>>>
>>>>>> Post all replies to the group to keep the discussion intact. All
>>>>>> unsolicited mail sent to my personal account will be deleted without
>>>>>> reading.
>>>>>>
>>>>>> After furious head scratching, Russ Valentine [MVP-Outlook] asked:
>>>>>>
>>>>>> | He forgot to tell you he installed BCM. Look at the dialogs he has
>>>>>> in
>>>>>> | the address book view. That changes everything.
>>>>>> || As others have tried to explain, the address book (seen when you
>>>>>> || click To or the address book icon) is a virtual address book
>>>>>> || containing only electronic addresses. In the paper world, this
>>>>>> || address book would be a desk drawer and each contact folder or
>>>>>> other
>>>>>> || address source is a book, envelopes with return addresses, or
>>>>>> || business cards tossed in the drawer.
>>>>>> ||
>>>>>> || Go to folder list (Ctrl+6) - how many contact folders are there?
>>>>>> If
>>>>>> || more than one, right click, properties... is each one enabled as
>>>>>> an
>>>>>> || outlook address book? If so, open the address book (using the
>>>>>> little
>>>>>> || icon) and look on its tools, options dialog - are all the contact
>>>>>> || folders in the list of address lists to search?
>>>>>> ||
>>>>>> || Does Mr. Lami's contact have an email address or fax #? The
>>>>>> address
>>>>>> || book contains on the only contacts with electronic addresses -
>>>>>> email
>>>>>> || address and fax #, since its only used for sending electronic
>>>>>> || messages. The Contacts has everyone you add to it, an electronic
>>>>>> || address is not required.
>>>>>> ||
>>>>>> || --
>>>>>> || Diane Poremsky [MVP - Outlook]
>>>>>> || Author, Teach Yourself Outlook 2003 in 24 Hours
>>>>>> || Need Help with Common Tasks?
>>>>>>
http://www.outlook-tips.net/beginner/
>>>>>> || Outlook 2007:
http://www.slipstick.com/outlook/ol2007/
>>>>>> ||
>>>>>> || Outlook Tips by email:
>>>>>> || dailytips-subscribe-request@
lists.outlooktips.net
>>>>>> ||
>>>>>> || Outlook Tips:
http://www.outlook-tips.net/
>>>>>> || Outlook & Exchange Solutions Center:
http://www.slipstick.com
>>>>>> || Subscribe to Exchange Messaging Outlook newsletter:
>>>>>> || EMO-NEWSLETTER-SUBSCRIBE-REQUEST@
PEACH.EASE.LSOFT.COM
>>>>>> ||
>>>>>> ||
>>>>>> || "brainstewn"
discussions.microsoft.com> wrote in
>>>>>> message
>>>>>> || news:FCAA251C-081A-404C-B95B-62D7166996E5@microsoft.com...
>>>>>> ||| You tube doesn't require log-in or registration its public
>>>>>> domain.
>>>>>> ||| A picture
>>>>>> ||| is worth a thousand words. Several contacts in outlook are not
>>>>>> ||| displayed in
>>>>>> ||| Address book view. THANKS for helping.
>>>>>> |||
>>>>>> ||| If I hit the little icon to the left and search for Michael Lami
>>>>>> ||| he's not there. If I use the search bar next to the address
>>>>>> book
>>>>>> ||| Michael Lami is displayed as found in contacts and his full-view
>>>>>> ||| contact window is displayed
>>>>>> ||| when I select him via that method of search.
>>>>>> |||
>>>>>> ||| The problem is that I want to add him to a distribution list but
