As I said before:
>> Typically when this option is grayed out in Outlook 2007, it means the
>> profile is corrupt and you need to make a new profile.
> Hi Diane:
>
> I'm using Outlook 2007 so the instructions you replied with are slightly
> diffrent but I think I went to the correct areas. I can't remove "outlook
> address book" as it is greyed out too.
>
> The workaround I have come across thus far is:
>
> ~simply typing the name of the person in the To: field
> ~ Hitting send
> ~ Outlook pops up window saying contact not found
> ~ I choose add contact
> ~ Put the name in and choose "save & close"
> ~ Then Outlook finds a duplicate
> ~ Asks me to add new or merge contacts
> ~ I choose Merge
>
> Wah Lah! That seems to fix the contact as now they show up in the address
> book view and the To: Cc: Bcc: cache.
>
> I would like to NOT have to do this work around but I'm wasting too much
> time solveing this and don't know whether to blame Microsoft or the 3rd
> party
> ( Maximizer ) who is linking to Outlook. Either of them could be at fault
> for corrupt data.
>
> Thanks for your help
> Ciao
> Darrell
>
> "Diane Poremsky" wrote:
>
>>>>
>> I right click the icon next to â?oContactsâ? under â?oOutlook Foldersâ?
>> and see no
>> tools or options just properties, after selecting that I click the
>> â?ooutlook
>> address bookâ? tab and in the tab â?oContactsâ? and a box with a check
>> in it
>> with
>> the words: â?oShow this folder as an e-mail Address Bookâ? but the box
>> and
>> words
>> are light gray, I canâ?Tt modify. The name of the address book is
>> â?oOutlook
>> Address Book.â?
>>>>
>>
>> Typically when this option is grayed out in Outlook 2007, it means the
>> profile is corrupt and you need to make a new profile. If using older
>> versions, the fix is:
>>
>> If you have Contacts in the Contacts folder but they are not accessible
>> when
>> you click on the To button, check these settings:
>>
>> Make sure the Contact folder is enabled as an email address book. Right
>> click the Contacts folder, choose Properties then Outlook Address Book.
>> Is
>> the box to enable as email address book is checked?
>>
>> If this is grayed out...
>>
>> Go to Tools | Email Accounts, choose View or change existing directories
>> or
>> address book. Is the Outlook Address Book present? If it isn't listed,
>> add
>> it and close and restart Outlook. If it is listed, then remove it and
>> close
>> then restart Outlook and repeat these steps to add it.
>>
>> --
>> Diane Poremsky [MVP - Outlook]
>> Author, Teach Yourself Outlook 2003 in 24 Hours
>> Need Help with Common Tasks?
http://www.outlook-tips.net/beginner/
>> Outlook 2007:
http://www.slipstick.com/outlook/ol2007/
>>
>> Outlook Tips by email:
>> dailytips-subscribe-request@
lists.outlooktips.net
>>
>> Outlook Tips:
http://www.outlook-tips.net/
>> Outlook & Exchange Solutions Center:
http://www.slipstick.com
>> Subscribe to Exchange Messaging Outlook newsletter:
>> EMO-NEWSLETTER-SUBSCRIBE-REQUEST@
PEACH.EASE.LSOFT.COM
>>
>>
>> "brainstewn"
discussions.microsoft.com> wrote in message
>> news:D939FEB9-82FB-4511-AC79-FD8FD2BA7C6A@microsoft.com...>>> Ughh! I donâ?Tt mean to sound exasperated but I am. I get that itâ?Ts
>>> a view
>>> only. Diane I think your questions are on the right track but I feel
>>> like
>>> I'm going in circles. I still feel that we cannot solve this until you
>>> see
>>> my dilemma in action.
>>>
>>> Milly, your point is taken but whatâ?Ts proper to you and proper to me
>>> is
>>> different thatâ?Ts why a picture is worth a thousand words. However I
>>> understand why you wouldnâ?Tt click on a link from a newsgroup so if
>>> you
>>> wanted
>>> to see the picture that is worth a thousand words and much easier to
>>> interpret. One could go to
youtube.com and search for key words
>>> â?oMicrosoft
>>> outlook address book woesâ? or â?obrainstewn,â? too. If you would
>>> have
>>> watched
>>> the video you would fully understand my situation in a context that
>>> cannot
>>> be
>>> misunderstood because writing so that all can interpret, is subjective.
>>>
>>> Diane thanks for your patience:
>>> I highlighted the folder then I clicked from top most menu
>>> Tools\options
>>> but
>>> thatâ?Ts not where you want me to be.
>>> I click the icon next to the search bar with the words â?osearch
>>> address
>>> booksâ? in gray.
>>> I select tool\options and a window â?oAddressingâ? pops up with a tab
>>> called
>>> addressing. I have three options that tab:
>>> Show this address list first= Outlook Address Book
>>> Keep Personal Addresses in= Outlook Address Book
>>> When sending mail â?¦. = there is only one item and it is â?oOutlook
>>> Address
>>> Book.â?
>>> I highlight the one item â?oOutlook Address Bookâ? I click the
>>> properties
>>> button below the white box with the one item and a pop-up â?oOutlook
>>> Address
>>> Bookâ? with a â?oGeneralâ? Tab appears. In the General Tab are two
>>> lines:
>>> Information = Personal Folders
>>> Contact folder = Contacts
>>> While the contacts folder under â?oAll Outlook Itemsâ? is highlighted
>>> I see
>>> all
>>> the contacts including Mr. Lami which only has three phone numbers and
>>> one
>>> email address which is correctly formatted.
>>> I right click the icon next to â?oContactsâ? under â?oOutlook
>>> Foldersâ? and see
>>> no
>>> tools or options just properties, after selecting that I click the
>>> â?ooutlook
>>> address bookâ? tab and in the tab â?oContactsâ? and a box with a
>>> check in it
>>> with
>>> the words: â?oShow this folder as an e-mail Address Bookâ? but the box
>>> and
>>> words
>>> are light gray, I canâ?Tt modify. The name of the address book is
>>> â?oOutlook
>>> Address Book.â?
>>> Iâ?Tve done very little modifying of the install since installed I
>>> donâ?Tt see
>>> how BCM can affect this as I have done anything with it and that folder
>>> has
>>> no contacts in it. Plus I installed BCM after I imported contacts
>>> initially
>>> so why would BCM affect Mr. Lami who has been in my address books for
>>> almost
>>> a decade? Please let me know if this is property formed questions and
>>> description.
>>>
>>>
>>> "Diane Poremsky" wrote:
>>>
>>>>> You know, Russ, I don't "go" anywhere (links, web sites, etc.) to
>>>>> see
>>>>> all
>>>>> of the information that should be in a post. Answering properly
>>>>> formed
>>>>> questions with complete information in the post is time consuming
>>>>> enough.
>>>>> If someone can't be bothered to formulate the question with complete
>>>>> details without making someone jump through hoops, then my time is
>>>>> best
>>>>> spent elsewhere.
>>>>>
>>>>> And don't get me started on TinyURL links - no way in heck will I
>>>>> EVER
>>>>> click on an unknown link in a news group.
>>>>>
>>>>> --
>>>>> Milly Staples [MVP - Outlook]
>>>>>
>>>>> Post all replies to the group to keep the discussion intact. All
>>>>> unsolicited mail sent to my personal account will be deleted without
>>>>> reading.
>>>>>
>>>>> After furious head scratching, Russ Valentine [MVP-Outlook] asked:
>>>>>
>>>>> | He forgot to tell you he installed BCM. Look at the dialogs he has
>>>>> in
>>>>> | the address book view. That changes everything.
>>>>> || As others have tried to explain, the address book (seen when you
>>>>> || click To or the address book icon) is a virtual address book
>>>>> || containing only electronic addresses. In the paper world, this
>>>>> || address book would be a desk drawer and each contact folder or
>>>>> other
>>>>> || address source is a book, envelopes with return addresses, or
>>>>> || business cards tossed in the drawer.
>>>>> ||
>>>>> || Go to folder list (Ctrl+6) - how many contact folders are there?
>>>>> If
>>>>> || more than one, right click, properties... is each one enabled as
>>>>> an
>>>>> || outlook address book? If so, open the address book (using the
>>>>> little
>>>>> || icon) and look on its tools, options dialog - are all the contact
>>>>> || folders in the list of address lists to search?
>>>>> ||
>>>>> || Does Mr. Lami's contact have an email address or fax #? The
>>>>> address
>>>>> || book contains on the only contacts with electronic addresses -
>>>>> email
>>>>> || address and fax #, since its only used for sending electronic
>>>>> || messages. The Contacts has everyone you add to it, an electronic
>>>>> || address is not required.
>>>>> ||
>>>>> || --
>>>>> || Diane Poremsky [MVP - Outlook]
>>>>> || Author, Teach Yourself Outlook 2003 in 24 Hours
>>>>> || Need Help with Common Tasks?
>>>>>
http://www.outlook-tips.net/beginner/
>>>>> || Outlook 2007:
http://www.slipstick.com/outlook/ol2007/
>>>>> ||
>>>>> || Outlook Tips by email:
>>>>> || dailytips-subscribe-request@
lists.outlooktips.net
>>>>> ||
>>>>> || Outlook Tips:
http://www.outlook-tips.net/
>>>>> || Outlook & Exchange Solutions Center:
http://www.slipstick.com
>>>>> || Subscribe to Exchange Messaging Outlook newsletter:
>>>>> || EMO-NEWSLETTER-SUBSCRIBE-REQUEST@
PEACH.EASE.LSOFT.COM
>>>>> ||
>>>>> ||
>>>>> || "brainstewn"
discussions.microsoft.com> wrote in
>>>>> message
>>>>> || news:FCAA251C-081A-404C-B95B-62D7166996E5@microsoft.com...
>>>>> ||| You tube doesn't require log-in or registration its public
>>>>> domain.
>>>>> ||| A picture
>>>>> ||| is worth a thousand words. Several contacts in outlook are not
>>>>> ||| displayed in
>>>>> ||| Address book view. THANKS for helping.
>>>>> |||
>>>>> ||| If I hit the little icon to the left and search for Michael Lami
>>>>> ||| he's not there. If I use the search bar next to the address
>>>>> book
>>>>> ||| Michael Lami is displayed as found in contacts and his full-view
>>>>> ||| contact window is displayed
>>>>> ||| when I select him via that method of search.
>>>>> |||
>>>>> ||| The problem is that I want to add him to a distribution list but
>>>>> ||| he's not in
>>>>> ||| the address book view so I can't. Why isn't the address book
>>>>> view
>>>>> ||| accurate
>>>>> ||| or synced with the contacts? In adddress book view tools
>>>>> options
>>>>> ||| this is what I see and I'm not utilizing business contact
>>>>> manager
>>>>> ||| as of yet it's just
>>>>> ||| installed.
>>>>> |||
>>>>> ||| Show this address book first
>>>>> ||| ~ Outlook address book
>>>>> ||| Accounts
>>>>> ||| Business contacts
>>>>> ||| Outlook Address book
>>>>> ||| ~ Keep personal addresses in
>>>>> ||| Accounts
>>>>> ||| Business contacts
>>>>> ||| Outlook Address book
>>>>> |||
>>>>> ||| ~ Add address list
>>>>> ||| Outlook Address book
>>>>> ||| Accounts
>>>>> ||| Business contacts
>>>>> ||| Outlook Address book
>>>>> |||
>>>>> ||| I've tried every option and combination in address book view
>>>>> options
>>>>> ||| before
>>>>> ||| ever persuing help on this discussion board and I see no
>>>>> "contacts"
>>>>> ||| option
>>>>> ||| and never have until Russ Valentines latest post of even cluing
>>>>> me
>>>>> ||| in that
>>>>> ||| there was one.
>>>>> |||
>>>>> ||| Ciao
>>>>> ||| Darrell>>>>
