Hi Diane:
I'm using Outlook 2007 so the instructions you replied with are slightly
diffrent but I think I went to the correct areas. I can't remove "outlook
address book" as it is greyed out too.
The workaround I have come across thus far is:
~simply typing the name of the person in the To: field
~ Hitting send
~ Outlook pops up window saying contact not found
~ I choose add contact
~ Put the name in and choose "save & close"
~ Then Outlook finds a duplicate
~ Asks me to add new or merge contacts
~ I choose Merge
Wah Lah! That seems to fix the contact as now they show up in the address
book view and the To: Cc: Bcc: cache.
I would like to NOT have to do this work around but I'm wasting too much
time solveing this and don't know whether to blame Microsoft or the 3rd party
( Maximizer ) who is linking to Outlook. Either of them could be at fault
for corrupt data.
Thanks for your help
Ciao
Darrell
"Diane Poremsky" wrote:
>>>
> I right click the icon next to “Contacts” under “Outlook Folders” and see no
> tools or options just properties, after selecting that I click the “outlook
> address book” tab and in the tab “Contacts” and a box with a check in it
> with
> the words: “Show this folder as an e-mail Address Book” but the box and
> words
> are light gray, I can’t modify. The name of the address book is “Outlook
> Address Book.”
>>>
>
> Typically when this option is grayed out in Outlook 2007, it means the
> profile is corrupt and you need to make a new profile. If using older
> versions, the fix is:
>
> If you have Contacts in the Contacts folder but they are not accessible when
> you click on the To button, check these settings:
>
> Make sure the Contact folder is enabled as an email address book. Right
> click the Contacts folder, choose Properties then Outlook Address Book. Is
> the box to enable as email address book is checked?
>
> If this is grayed out...
>
> Go to Tools | Email Accounts, choose View or change existing directories or
> address book. Is the Outlook Address Book present? If it isn't listed, add
> it and close and restart Outlook. If it is listed, then remove it and close
> then restart Outlook and repeat these steps to add it.
>
> --
> Diane Poremsky [MVP - Outlook]
> Author, Teach Yourself Outlook 2003 in 24 Hours
> Need Help with Common Tasks?
http://www.outlook-tips.net/beginner/
> Outlook 2007:
http://www.slipstick.com/outlook/ol2007/
>
> Outlook Tips by email:
> dailytips-subscribe-request@
lists.outlooktips.net
>
> Outlook Tips:
http://www.outlook-tips.net/
> Outlook & Exchange Solutions Center:
http://www.slipstick.com
> Subscribe to Exchange Messaging Outlook newsletter:
> EMO-NEWSLETTER-SUBSCRIBE-REQUEST@
PEACH.EASE.LSOFT.COM
>
>
> "brainstewn"
discussions.microsoft.com> wrote in message
> news:D939FEB9-82FB-4511-AC79-FD8FD2BA7C6A@microsoft.com...>> Ughh! I don’t mean to sound exasperated but I am. I get that it’s a view
>> only. Diane I think your questions are on the right track but I feel like
>> I'm going in circles. I still feel that we cannot solve this until you
>> see
>> my dilemma in action.
>>
>> Milly, your point is taken but what’s proper to you and proper to me is
>> different that’s why a picture is worth a thousand words. However I
>> understand why you wouldn’t click on a link from a newsgroup so if you
>> wanted
>> to see the picture that is worth a thousand words and much easier to
>> interpret. One could go to
youtube.com and search for key words
>> “Microsoft
>> outlook address book woes” or “brainstewn,” too. If you would have
>> watched
>> the video you would fully understand my situation in a context that cannot
>> be
>> misunderstood because writing so that all can interpret, is subjective.
>>
>> Diane thanks for your patience:
>> I highlighted the folder then I clicked from top most menu Tools\options
>> but
>> that’s not where you want me to be.
>> I click the icon next to the search bar with the words “search address
>> books” in gray.
>> I select tool\options and a window “Addressing” pops up with a tab called
>> addressing. I have three options that tab:
>> Show this address list first= Outlook Address Book
>> Keep Personal Addresses in= Outlook Address Book
>> When sending mail …. = there is only one item and it is “Outlook Address
>> Book.”
>> I highlight the one item “Outlook Address Book” I click the properties
>> button below the white box with the one item and a pop-up “Outlook Address
>> Book” with a “General” Tab appears. In the General Tab are two lines:
>> Information = Personal Folders
>> Contact folder = Contacts
>> While the contacts folder under “All Outlook Items” is highlighted I see
>> all
>> the contacts including Mr. Lami which only has three phone numbers and one
>> email address which is correctly formatted.
>> I right click the icon next to “Contacts” under “Outlook Folders” and see
>> no
>> tools or options just properties, after selecting that I click the
>> “outlook
>> address book” tab and in the tab “Contacts” and a box with a check in it
>> with
>> the words: “Show this folder as an e-mail Address Book” but the box and
>> words
>> are light gray, I can’t modify. The name of the address book is “Outlook
>> Address Book.”
>> I’ve done very little modifying of the install since installed I don’t see
>> how BCM can affect this as I have done anything with it and that folder
>> has
>> no contacts in it. Plus I installed BCM after I imported contacts
>> initially
>> so why would BCM affect Mr. Lami who has been in my address books for
>> almost
>> a decade? Please let me know if this is property formed questions and
>> description.
>>
>>
>> "Diane Poremsky" wrote:
>>
>>>> You know, Russ, I don't "go" anywhere (links, web sites, etc.) to see
>>>> all
>>>> of the information that should be in a post. Answering properly formed
>>>> questions with complete information in the post is time consuming
>>>> enough.
>>>> If someone can't be bothered to formulate the question with complete
>>>> details without making someone jump through hoops, then my time is best
>>>> spent elsewhere.
>>>>
>>>> And don't get me started on TinyURL links - no way in heck will I EVER
>>>> click on an unknown link in a news group.
>>>>
>>>> --
>>>> Milly Staples [MVP - Outlook]
>>>>
>>>> Post all replies to the group to keep the discussion intact. All
>>>> unsolicited mail sent to my personal account will be deleted without
>>>> reading.
>>>>
>>>> After furious head scratching, Russ Valentine [MVP-Outlook] asked:
>>>>
>>>> | He forgot to tell you he installed BCM. Look at the dialogs he has in
>>>> | the address book view. That changes everything.
>>>> || As others have tried to explain, the address book (seen when you
>>>> || click To or the address book icon) is a virtual address book
>>>> || containing only electronic addresses. In the paper world, this
>>>> || address book would be a desk drawer and each contact folder or other
>>>> || address source is a book, envelopes with return addresses, or
>>>> || business cards tossed in the drawer.
>>>> ||
>>>> || Go to folder list (Ctrl+6) - how many contact folders are there? If
>>>> || more than one, right click, properties... is each one enabled as an
>>>> || outlook address book? If so, open the address book (using the little
>>>> || icon) and look on its tools, options dialog - are all the contact
>>>> || folders in the list of address lists to search?
>>>> ||
>>>> || Does Mr. Lami's contact have an email address or fax #? The address
>>>> || book contains on the only contacts with electronic addresses - email
>>>> || address and fax #, since its only used for sending electronic
>>>> || messages. The Contacts has everyone you add to it, an electronic
>>>> || address is not required.
>>>> ||
>>>> || --
>>>> || Diane Poremsky [MVP - Outlook]
>>>> || Author, Teach Yourself Outlook 2003 in 24 Hours
>>>> || Need Help with Common Tasks?
http://www.outlook-tips.net/beginner/
>>>> || Outlook 2007:
http://www.slipstick.com/outlook/ol2007/
>>>> ||
>>>> || Outlook Tips by email:
>>>> || dailytips-subscribe-request@
lists.outlooktips.net
>>>> ||
>>>> || Outlook Tips:
http://www.outlook-tips.net/
>>>> || Outlook & Exchange Solutions Center:
http://www.slipstick.com
>>>> || Subscribe to Exchange Messaging Outlook newsletter:
>>>> || EMO-NEWSLETTER-SUBSCRIBE-REQUEST@
PEACH.EASE.LSOFT.COM
>>>> ||
>>>> ||
>>>> || "brainstewn"
discussions.microsoft.com> wrote in message
>>>> || news:FCAA251C-081A-404C-B95B-62D7166996E5@microsoft.com...
>>>> ||| You tube doesn't require log-in or registration its public domain.
>>>> ||| A picture
>>>> ||| is worth a thousand words. Several contacts in outlook are not
>>>> ||| displayed in
>>>> ||| Address book view. THANKS for helping.
>>>> |||
>>>> ||| If I hit the little icon to the left and search for Michael Lami
>>>> ||| he's not there. If I use the search bar next to the address book
>>>> ||| Michael Lami is displayed as found in contacts and his full-view
>>>> ||| contact window is displayed
>>>> ||| when I select him via that method of search.
>>>> |||
>>>> ||| The problem is that I want to add him to a distribution list but
>>>> ||| he's not in
>>>> ||| the address book view so I can't. Why isn't the address book view
>>>> ||| accurate
>>>> ||| or synced with the contacts? In adddress book view tools options
>>>> ||| this is what I see and I'm not utilizing business contact manager
>>>> ||| as of yet it's just
>>>> ||| installed.
>>>> |||
>>>> ||| Show this address book first
>>>> ||| ~ Outlook address book
>>>> ||| Accounts
>>>> ||| Business contacts
>>>> ||| Outlook Address book
>>>> ||| ~ Keep personal addresses in
>>>> ||| Accounts
>>>> ||| Business contacts
>>>> ||| Outlook Address book
>>>> |||
>>>> ||| ~ Add address list
>>>> ||| Outlook Address book
>>>> ||| Accounts
>>>> ||| Business contacts
>>>> ||| Outlook Address book
>>>> |||
>>>> ||| I've tried every option and combination in address book view
>>>> options
>>>> ||| before
>>>> ||| ever persuing help on this discussion board and I see no "contacts"
>>>> ||| option
>>>> ||| and never have until Russ Valentines latest post of even cluing me
>>>> ||| in that
>>>> ||| there was one.
>>>> |||
>>>> ||| Ciao
>>>> ||| Darrell>>>
