1. if I tell you the link doesn't work, it doesn't work.
2. what an attitude for an MVP! You're copping out. This has nothing to do
with Acronis and you know it! An image is an image is an image -- ALL data is
preserved in file structure, security settings, et al.
3. Don't bother retorting. Your lack of expertise and desire to help has
already displayed itself.
PS
I'd say when I made my image that the files were already blank if it weren't
for that I synced daily since then.
But you don't care about that, do you.
----------------------------------
"Russ Valentine [MVP-Outlook]" wrote:
> All links work fine.
> I don't see how we can help you find your data file. Most people back up
> their data files separately rather than relying on an image file. Seems your
> question is for Acronis.
> --
> Russ Valentine
> [MVP-Outlook]
> "GEVan"
discussions.microsoft.com> wrote in message
> news:6F2C8A51-DBB6-4BAA-93ED-6E0819B2FF35@microsoft.com...>> Yes, running stand alone PC (XP MCE sp2) with MS Office XP. I use Acronis
>> Backup to create an image of my entire partition about 3 weeks ago.
>> Yesterday, I attempted to sync my Treo 700w like I have hundreds/thousands
>> of
>> times before -- with one exception. I had done a hard reset to return it
>> to
>> factory specs. When connecting for the first time, I created a profile
>> like
>> normal and allowed it to sync my calendar, contacts, etc.
>>
>> The Treo 700w was empty, of course, and I expected Outlook to download all
>> contact information to it. Instead, it went the other way and deleted all
>> Outlook contacts, calendar, etc. -- even notes.
>>
>> I've tried restoring a known good configuration several times using
>> Acronis
>> Restore files/folders option. Put 'original' files for personal
>> folders.pst.
>> Still no Outlook info.
>>
>> Then I tried restoring other files/folders as well -- anything that even
>> remotely looked like it belonged to Outlook (i.e. application
>> data\microsoft\outlook as well as the \my documents\outlook mail\
>> folders).
>> STILL NO DATA.
>>
>> I'm not that ignorant of computers, but obviously I'm missing something
>> either in where Outlook is programmed to look for my .pst files or between
>> 3
>> weeks ago and now Outlook location preferences have changed. Doubtful, but
>> I
>> just don't know.
>>
>> I followed all the steps you hotlinked for me, but am still not able to
>> regain my contacts for my phone/outlook. Sure, I could do a complete
>> partition restore, but that's a bit overkill, don't you think?
>>
>> What am I missing???
>>
>> PS
>> If you're a MS employee, the link back to this forum using Hotmail does
>> not
>> work. Returns only a blank, gray page.
>>
>> Van
>>
>>
>>
>> "Russ Valentine [MVP-Outlook]" wrote:
>>
>>>> All contacts are gone (erroneous syncing error with ActiveSync). I do
>>>> have
>>>> a
>>>> complete PC backup/image, but I don't know which file(s) to restore or
>>>> where
>>>> they might be found.
>>>>
>>>> Tried poking around my application data under microsoft/outlook, but
>>>> opening
>>>> the outlook.pst file there (dated last year) fails to restore contacts.
>>>>
>>>> Help
>>>
>
