Re: problems with Outlook/MAPI address book when sending
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Re: problems with Outlook/MAPI address book when sending         

Group: microsoft.public.outlook.contacts · Group Profile
Author: PWLucido
Date: Sep 18, 2008 09:40

Russ, I think the follow-up question is: then why does OL allow JTW to add
the name to the To line? Why does it not error out with an "I only support
autoresolution with Exchange or a local address book"? Or, why does it not
suck the email address from the contact and put it into the To line.
As he states, it understands the information in the contact, as he can click
on the displayed name in the To line and see contact information.
Thanks,
Paul

"Russ Valentine [MVP-Outlook]" wrote:
> AFAIK, Outlook supports autoresolution against Exchange Server and local
> data files, which your description confirms. Did you find some documentation
> somewhere that lead you to believe it would do the same against novell
> groupwise server? I'm not aware of any, but I don't work in this area much.
> --
> Russ Valentine
> [MVP-Outlook]
> "JTW" discussions.microsoft.com> wrote in message
> news:6DC48603-5731-4E4C-846D-95C508DD88D8@microsoft.com...
>>I am having an odd problem that i haven't been able to find any information
>>on.
>>
>> I am trying to configure outlook 2007 to work with a novell groupwise
>> server
>> at work. I have set it up with a MAPI account for groupwise and a pop
>> account for another email account
>>
>> all is actually working well actually...except
>>
>> when sending a new message or reply, i attempt to add a name from the MAPI
>> address book (on the corporate groupwise server). when doing this, the
>> name
>> is imported into the TO field, but not the email adress. e.g. "John
>> smith"
>> will appear instead of "John.smith@doman.com". (you CAN double click on
>> the
>> name and view all the contact properties) this of course is normal...as
>> outlook normally would resolve "john smith" into the email adress when
>> sending. this is where the breakdown is happening. apparently...it is
>> trying
>> to send the message to a literal email adress of "john smith" (vs.
>> "john.smith@domain.com") which is not working and returns a error message
>> that none of my email accounts will support sending to this address.
>>
>> So i tried adding the contact into my OUTLOOK CONTACTS from the groupwise
>> address book. this worked fine as well..the name, email address, phone
>> number etc...all transferred over without apparent issue.
>>
>> however...the problem remains....when adding one of these contacts from
>> the
>> OUTLOOK CONTACTS to the TO field, the name is displayed instead of the
>> email
>> address in the same manner and the same error occurs when sending.
>>
>> sending a message with a literal email address in the TO field works
>> without
>> problem (e.g. "john.smith@domain.com")
>>
>> creating a de novo (fresh, new) contact in OUTLOOK has the effect of
>> displaying the literal email address in the TO field when adding that
>> contact
>> in. this too sends without problems..
>>
>> so the question is: why will outlook not extract/reference the email
>> address
>> in messages when the contact orginated from the MAPI address book (Novell
>> groupwise server)? is there a work around?
>
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