Re: problems with Outlook/MAPI address book when sending
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Re: problems with Outlook/MAPI address book when sending         

Group: microsoft.public.outlook.contacts · Group Profile
Author: JTW
Date: Sep 12, 2008 06:01

no documentation found on this.

i should add to the description of this problem...

when replying to a message received through the MAPI account, the same
problem occurs

"Russ Valentine [MVP-Outlook]" wrote:
> AFAIK, Outlook supports autoresolution against Exchange Server and local
> data files, which your description confirms. Did you find some documentation
> somewhere that lead you to believe it would do the same against novell
> groupwise server? I'm not aware of any, but I don't work in this area much.
> --
> Russ Valentine
> [MVP-Outlook]
> "JTW" discussions.microsoft.com> wrote in message
> news:6DC48603-5731-4E4C-846D-95C508DD88D8@microsoft.com...
>>I am having an odd problem that i haven't been able to find any information
>>on.
>>
>> I am trying to configure outlook 2007 to work with a novell groupwise
>> server
>> at work. I have set it up with a MAPI account for groupwise and a pop
>> account for another email account
>>
>> all is actually working well actually...except
>>
>> when sending a new message or reply, i attempt to add a name from the MAPI
>> address book (on the corporate groupwise server). when doing this, the
>> name
>> is imported into the TO field, but not the email adress. e.g. "John
>> smith"
>> will appear instead of "John.smith@doman.com". (you CAN double click on
>> the
>> name and view all the contact properties) this of course is normal...as
>> outlook normally would resolve "john smith" into the email adress when
>> sending. this is where the breakdown is happening. apparently...it is
>> trying
>> to send the message to a literal email adress of "john smith" (vs.
>> "john.smith@domain.com") which is not working and returns a error message
>> that none of my email accounts will support sending to this address.
>>
>> So i tried adding the contact into my OUTLOOK CONTACTS from the groupwise
>> address book. this worked fine as well..the name, email address, phone
>> number etc...all transferred over without apparent issue.
>>
>> however...the problem remains....when adding one of these contacts from
>> the
>> OUTLOOK CONTACTS to the TO field, the name is displayed instead of the
>> email
>> address in the same manner and the same error occurs when sending.
>>
>> sending a message with a literal email address in the TO field works
>> without
>> problem (e.g. "john.smith@domain.com")
>>
>> creating a de novo (fresh, new) contact in OUTLOOK has the effect of
>> displaying the literal email address in the TO field when adding that
>> contact
>> in. this too sends without problems..
>>
>> so the question is: why will outlook not extract/reference the email
>> address
>> in messages when the contact orginated from the MAPI address book (Novell
>> groupwise server)? is there a work around?
>
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