I am having an odd problem that i haven't been able to find any information on.

I am trying to configure outlook 2007 to work with a novell groupwise server
at work. I have set it up with a MAPI account for groupwise and a pop
account for another email account

all is actually working well actually...except

when sending a new message or reply, i attempt to add a name from the MAPI
address book (on the corporate groupwise server). when doing this, the name
is imported into the TO field, but not the email adress. e.g. "John smith"
will appear instead of "John.smith@doman.com". (you CAN double click on the
name and view all the contact properties) this of course is normal...as
outlook normally would resolve "john smith" into the email adress when
sending. this is where the breakdown is happening. apparently...it is trying
to send the message to a literal email adress of "john smith" (vs.
"john.smith@domain.com") which is not working and returns a error message
that none of my email accounts will support sending to this address.

So i tried adding the contact into my OUTLOOK CONTACTS from the groupwise
address book. this worked fine as well..the name, email address, phone
number etc...all transferred over without apparent issue.

no documentation found on this.

i should add to the description of this problem...

when replying to a message received through the MAPI account, the same
problem occurs

"Russ Valentine [MVP-Outlook]" wrote:

also...what is still baffling me is that regardless of how it may or may not
resolve the address through the MAPI address book...when the contact is added
to the OUTLOOK ADDRESS BOOK......with all the appropriate data in the right
places....and then the contact is added to teh message from the OUTLOOK
address book....it still doesn't resolve it appropriately.

????

seems weird to me....

i guess it is equally odd....that it can't resolve a "reply-to" address
directly from a message when replying (if it came through the MAPI server)

"JTW" wrote:

"JTW" discussions.microsoft.com> wrote in message
news:9D0EB54F-7CD7-41FE-9E66-19750F27E34F@microsoft.com...

You can't add a contact to the Outlook Address Book. You must add it to a
Contacts folder.

you are correct. i mis-spoke

i added it to the outlook /CONTACTS (which is set up as one of the available
address books)

"Brian Tillman [MVP - Outlook]" wrote:

Russ, I think the follow-up question is: then why does OL allow JTW to add
the name to the To line? Why does it not error out with an "I only support
autoresolution with Exchange or a local address book"? Or, why does it not
suck the email address from the contact and put it into the To line.
As he states, it understands the information in the contact, as he can click
on the displayed name in the To line and see contact information.
Thanks,
Paul

"Russ Valentine [MVP-Outlook]" wrote:

JTW has a good question here. What is it about this contact that OL doesn't
like? How is it possible for a contact to appear entirely correct, and yet
not work? What is OL doing in the background, or what information is it
looking for that it isn't telling us about, with contacts?
This is a confusing issue I too have run into with OL. It would be nice to
get a more helpful response.
Thanks,
Paul

"JTW" wrote:

I don't understand your question. JTW stated problems with the following:
"i attempt to add a name from the MAPI address book (on the corporate
groupwise server)"
That does not surprise me in the least. Outlook can only use autoresolution
to pull from a Contacts Folder when its MAPI transport is the one and only
one in the profile. Otherwise, all bets are off.
--
Russ Valentine
[MVP-Outlook]
"PWLucido" discussions.microsoft.com> wrote in message
news:8C2FDAC4-04CB-47BB-B55A-14CC52129631@microsoft.com...

I think we are consusing each other. I will attempt to understand you.

You are saying that Outlook will use autoresolution when MAPI is the only
transport. Thus, his issue is using POP and MAPI in the same profile.

Is this correct?
Thanks,
Paul

"Russ Valentine [MVP-Outlook]" wrote:

Russ,
What you state here is that Outlook autoresolution only works with Exchange
and local data files. Thus, MAPI to Groupwise just won't work. Correct?

"Russ Valentine [MVP-Outlook]" wrote: