I am having an odd problem that i haven't been able to find any information on.

I am trying to configure outlook 2007 to work with a novell groupwise server
at work. I have set it up with a MAPI account for groupwise and a pop
account for another email account

all is actually working well actually...except

when sending a new message or reply, i attempt to add a name from the MAPI
address book (on the corporate groupwise server). when doing this, the name
is imported into the TO field, but not the email adress. e.g. "John smith"
will appear instead of "John.smith@doman.com". (you CAN double click on the
name and view all the contact properties) this of course is normal...as
outlook normally would resolve "john smith" into the email adress when
sending. this is where the breakdown is happening. apparently...it is trying
to send the message to a literal email adress of "john smith" (vs.
"john.smith@domain.com") which is not working and returns a error message
that none of my email accounts will support sending to this address.

So i tried adding the contact into my OUTLOOK CONTACTS from the groupwise
address book. this worked fine as well..the name, email address, phone
number etc...all transferred over without apparent issue.

however...the problem remains....when adding one of these contacts from the
OUTLOOK CONTACTS to the TO field, the name is displayed instead of the email
address in the same manner and the same error occurs when sending.

sending a message with a literal email address in the TO field works without
problem (e.g. "john.smith@domain.com")

creating a de novo (fresh, new) contact in OUTLOOK has the effect of
displaying the literal email address in the TO field when adding that contact
in. this too sends without problems..

so the question is: why will outlook not extract/reference the email address
in messages when the contact orginated from the MAPI address book (Novell
groupwise server)? is there a work around?