I have the same problem with my contacts. I`ve made an excel backup and
access file as well but neither of them can import itself correctly. The
information stays in the backup and the contacts in Outlook are emtpy. :? My
steps are exacly the same ? Is there any solution ?
"Russ Valentine [MVP-Outlook]" wrote:
> Not a reliable way to back up data.
> You just make a copy of your Outlook data file if you want a reliable
> backup.
> --
> Russ Valentine
> [MVP-Outlook]
> "Kira"
discussions.microsoft.com> wrote in message
> news:9CA68C7E-D90D-40F1-A0AB-BEC191263FEE@microsoft.com...
>>I export the contact just want to backup it. So after I reinstalled the OS
>>I
>> can import it and got back my contacts' information without input each of
>> them again.
>> Thank you!
>>
>> "Russ Valentine [MVP-Outlook]" wrote:
>>
>>> I don't see where you verified the correct target folder for the import
>>> or
>>> mapped your fields.
>>> There is nothing worthwhile that exporting and importing from Access
>>> could
>>> achieve. What were you trying to do?
>>> I would expect problems on any system where you have installed different
>>> versions of Office.
>>> --
>>> Russ Valentine
>>> [MVP-Outlook]
>>> "Kira"
discussions.microsoft.com> wrote in message
>>> news:73E09010-20F9-43E3-B318-E072530D06E0@microsoft.com...
>>>> Thank you for your reply. My export step is "File"->"Import and
>>>> Export"->"Export to a file"->"Microsoft Access 97-2003"->select
>>>> "contacts"->"XXX.mdb"->"Finish"
>>>>
>>>> Import Step is:"File"->"Import and Export"->"Import from another
>>>> program
>>>> or
>>>> file"->"Microsoft Access 97-2003"->"xxx.mdb"(the exported mdb
>>>> file)->select
>>>> "contacts"->"Finish"
>>>> I have done this step on Outlook 2007 profession(Chinese edition) and
>>>> it
>>>> all
>>>> right.
>>>> But the same step got this problem on Outlook 2007 enterprise(English
>>>> edition).
>>>>
>>>> The Outlook 2007 I have mentioned is a component in Offiec 2007
>>>> I have fully installed the Office software.
>>>>
>>>> Further more, I installed profession(Chinese edition) on Windows
>>>> XP(Chinese
>>>> edition). And after I reinstall the Windows XP(Change to English
>>>> edition)
>>>> I
>>>> installed office enterprise(English edtion) and got the problem.
>>>>
>>>> Thank you! Wait for your reply.
>>>>
>>>> "Russ Valentine [MVP-Outlook]" wrote:
>>>>
>>>>> This is most certainly a good way to lose or corrupt your Contact
>>>>> data,
>>>>> as
>>>>> you have demonstrated.
>>>>> Without detailed steps of what you did, no one can tell you what you
>>>>> did
>>>>> wrong.
>>>>> This is an end user newsgroup. You will not get answers from Microsoft
>>>>> here.
>>>>> Contact PSS if you want that.
>>>>> --
>>>>> Russ Valentine
>>>>> [MVP-Outlook]
>>>>> "Kira"
discussions.microsoft.com> wrote in message
>>>>> news:21F08D01-077B-47F3-8216-09A2EECD3F8E@microsoft.com...
>>>>>>I am using office 2007 enterprise edition. Recently I got a problem
>>>>>>on
>>>>>>import
>>>>>> and exprot contact to access.
>>>>>> First, I export all contact in my outlook to an access file by
>>>>>> "File" ->
>>>>>> "Import and Exprot" and got no problem.
>>>>>> Then I clear all the contact in my outlook and restore these item
>>>>>> from
>>>>>> the
>>>>>> backup file that i have exported. I found all contact email
>>>>>> information
>>>>>> is
>>>>>> missing. Then I open the access file, I can see these information
>>>>>> there.
>>>>>> So
>>>>>> why it doesn't restore correctly? I want msft's answer.
>>>>>> Please help me soon.
>>>>>
>>>
>