Re: Outlook 2007 contact restore problem
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Re: Outlook 2007 contact restore problem         

Group: microsoft.public.outlook.contacts · Group Profile
Author: Kira
Date: Sep 13, 2008 05:03

Thank you for your reply. My export step is "File"->"Import and
Export"->"Export to a file"->"Microsoft Access 97-2003"->select
"contacts"->"XXX.mdb"->"Finish"

Import Step is:"File"->"Import and Export"->"Import from another program or
file"->"Microsoft Access 97-2003"->"xxx.mdb"(the exported mdb file)->select
"contacts"->"Finish"
I have done this step on Outlook 2007 profession(Chinese edition) and it all
right.
But the same step got this problem on Outlook 2007 enterprise(English
edition).

The Outlook 2007 I have mentioned is a component in Offiec 2007
I have fully installed the Office software.

Further more, I installed profession(Chinese edition) on Windows XP(Chinese
edition). And after I reinstall the Windows XP(Change to English edition) I
installed office enterprise(English edtion) and got the problem.

Thank you! Wait for your reply.

"Russ Valentine [MVP-Outlook]" wrote:
> This is most certainly a good way to lose or corrupt your Contact data, as
> you have demonstrated.
> Without detailed steps of what you did, no one can tell you what you did
> wrong.
> This is an end user newsgroup. You will not get answers from Microsoft here.
> Contact PSS if you want that.
> --
> Russ Valentine
> [MVP-Outlook]
> "Kira" discussions.microsoft.com> wrote in message
> news:21F08D01-077B-47F3-8216-09A2EECD3F8E@microsoft.com...
>>I am using office 2007 enterprise edition. Recently I got a problem on
>>import
>> and exprot contact to access.
>> First, I export all contact in my outlook to an access file by "File" ->
>> "Import and Exprot" and got no problem.
>> Then I clear all the contact in my outlook and restore these item from the
>> backup file that i have exported. I found all contact email information is
>> missing. Then I open the access file, I can see these information there.
>> So
>> why it doesn't restore correctly? I want msft's answer.
>> Please help me soon.
>
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