> OL07. this is on individual contact pages sometimes journal page defaults
> to view 'all items', sometimes to view "journal" (which is where it used
> to always default to ) .
>
> 'all items' my list all phone calls (i don't place phone calls through
> Outlook, but record journal entries manually which defaults to 'phone
> call') and email. or maybe just email and leave out the 'phone calls'.
>
> if i change the view to 'journal' it will show nothing. then, maybe, if i
> close the contact, reopen, go to journal page it will show journal
> entries. or not. iow, the behavior is erratic.
>
> i have tried closing and restarting outlook.
> i don't recall changing any settings that should impact outlook. i did
> notice today that the 'standard toolbar' was open, and i don't remember
> opening it. i don't use it.
>
> and, no, no one else uses the computer.
>
> any ideas on what is happening and how to correct it?
>
> thanks.
> --
> jeffrey
>