I am having issues with contact email address not working in the "TO:" field
when trying to send email. NONE of the email addresses show up when I click
on the "TO:" in the email window. All of my email addresses show up on their
respective contacts when I look them up in the contacts section of Outlook,
but they don't show when I attempt to actually send email to them.

I get this error when I add a name to the "TO" field and then double click
on that name: "Cannot perform the requested operation. The command selected
is not valid for this recipient. An invalid ENTRYID was passed in."

I do sync with an iPhone/iTunes & MobileMe...

Any suggestions?

Your sync software corrupted your profile and may have corrupted your data.
Do you back up your data? You did not post your Outlook version.
--
Russ Valentine
[MVP-Outlook]
"bigdog5142" discussions.microsoft.com> wrote in message
news:0419B92F-5A4D-47B5-9708-60D5C2AEA891@microsoft.com...

I'm running Outlook 2007. I ended up exporting my entire contact list to a
CSV file and re-importing it all. Took care of the issue.

"Russ Valentine [MVP-Outlook]" wrote:

And you lost a lot of data along the way. That was a very poor solution
indeed. Anyone who wants to subject their data to the ravages of
incompetently written synchronization software owes it to themselves to
perform valid, reliable backups of their data on a daily basis.
--
Russ Valentine
[MVP-Outlook]
"bigdog5142" discussions.microsoft.com> wrote in message
news:E8B29F47-9212-4297-8C9C-9FFB424CE4AD@microsoft.com...

"Rick Reuling" discussions.microsoft.com> wrote in message
news:779CC43E-2724-4B32-8AA5-14D663019B79@microsoft.com...

This might be applicable of Russ were an IT professional, but his profession
is in another area. He's a person with extensive knowledge of how Outlook
works and he gives the real-world responses of someone who accepts the
reality of how Outlook works, not how we wish it to work.

Thie is a false statement. No matter what you think you know, Outlook does
lose data when exporting or importing. For examples, the connections
between contacts and the calendar or to the journal do get lost.

I'm not here to start a flame war nor to argue generalities like "sync
software has flaws" (drop the word sync and I'd agree with you completely),
but I will address this one point. It's completely irrelevant to the original
poster's request for suggestions. Telling someone they should have backed up
is not giving them a solution. Granted, sometimes a restore is the only
option and without a backup you're lost but in this instance, for this
particular problem, it's NOT. Period. End of story.

So let me redirect the discussion back to the original problem, where a
message of "Cannot perform the request operation. The command selected is not
valid for this recipient. An invalid ENTRYID was passed in." This mesage
occurred when composing a new message within Outlook, selecting a contact
record as a recipient, and attempting to send the message. The user would
like to be able to keep their contact records and not re-enter them, and they
would like this basic functionality to perform as expected.

This symptom was observed under the following conditions:

I think this is very useful information and am grateful to you for figuring
it out and posting it. For years import/export in Outlook and
synchronization have created far too many problems for which there have been
no consistent, confirmed solutions. We can only hope this is one that will
work for many of the people experiencing this issue.

I suspect it would have been possible to post this information without
criticizing others. It should have been patently obvious that in no way was
I posting a solution or even attempting to. I was posting an admonition to
others using sync software and following the thread that would allow them to
protect themselves from similar problems. There are still many other causes
for this problem and for other permanent changes that syncs make to the
database that your solution will not address. There will never be a
substitute for creating frequent backups.

Keep up the good work and keep helping here as much as you can. I would
expect IT professionals to be of far greater help here than simple minded
end users.
--
Russ Valentine
[MVP-Outlook]
"Rick Reuling"...

I don't disagree with the warning you posted, it was rather the tone.
Unfortunately as I'm sure you know in the IT field there are many who aren't
really interested in being a professional and it's something of a long
running joke. Saturday Night Live's "Nick Burns: Your Company's Computer Guy"
sketches come to mind. They're only funny because of how many IT people
really do act that way to the people who use the system. In my mind, if it
wasn't for those users of the system there'd be no reason for an IT team at
all. My apologies if I offended, that certainly wasn't my intent.

Now back to the matter at hand. I did some research, and found in some other
forums that this problem has not always existed with iPhone/iTunes. It may be
due to something in the sync certainly, it may have been a change to the
Outlook API introduced in a patch along the way. I reached out to some
contacts I have and this is a known issue that is being addressed by
engineering teams at Apple, and though I don't have confirmation I have heard
they're working with Microsoft PSS to find the solution. Hopefully it's just
a matter of time.

"Tone" is a bit of a luxury in USENET groups where most of us have other
jobs to do and precious little free time to devote to hand holding. The hand
holding job belongs to PSS where users can pay for the services they
receive.
--
Russ Valentine
[MVP-Outlook]
"Rick Reuling" discussions.microsoft.com> wrote in message
news:100859CF-BC5D-4FD6-9243-E787D5695545@microsoft.com...