I apologize in advance if this has been answered; I couldn't find an answer
so perhaps I'm using the worng search terms.

I just had a system crash and had to reformat and reinstall Vista and all
apps. I have an offsite backup service, from which I recovered my OL 2007
pst file. I went by the book (started OL, let it...

Indeed, you migrated your data correctly. That would implicate your backup
as the problem. How do you know it was a current and valid backup? How was
this backup created and transported? Have you check this file for errors?
Since you seem to be struggling with your views, you should first make sure
this is not a views problem. Is the number of your Contacts incorrect in
this backup?
I would be reluctant to rely on a sync with your Smartphone as a method to
restore your Contacts unless you are certain you have a good reliable backup
of your data somewhere.
--
Russ Valentine
[MVP-Outlook]
"David Kirk" discussions.microsoft.com> wrote in message
news:3AD1774E-D5E3-493C-AED0-75AE58E033E1@microsoft.com...

I'm afraid to say, "Bingo." I can't imagine anything but a problem with the
backup, which would be exceedingly odd. I use Mozy for online, off-site
backup daily and I've never retrieved a file with problems. However, since
my system was going cracy at around the time o fthat backup (checkdisk errors
and all sorts of horrors) I'll believe it.

What do you think of this solution: synch my phone with a copy of Outlook on
my laptop, which has no contacts, calendars, etc. in the pst; then export the
contacts and import them into Outlook on my "main" system, setting the import
for "don't allow duplicates. Does that sound to you like a safe way to
preserve the data on my phone, which we now know to be better than the data
in my operating pst file?
--
David Kirk

"Russ Valentine [MVP-Outlook]" wrote:

I know, I know. I thought I was covered 10 ways from Tuesday. I also use
the backup function of Windows Live One Care to do daily backups of all
computers on our home network. Lo and behold, the external terabyte driver
to which I have been doing those backups, got wiped out in a thunderstorm and
I lost all of that backup info. Talk about a perfect storm! You make a
great point about the backup service; I'm going to check my options
immediately.

Meanwhile, I did ry to sycn with an empty pst in Outlook on my laptop and
managed to wipe out all of the data on the phone. Everyone on this end
thoght it was a great idea! :)

Now ... my contacts look good in the current pst. As I do some searhces, I
see that the "123" contatcs are in the file, albeit stored in some manner
that doesn'ty place them at the top of the list. However, I still have the
problem of the current view in contacts not "sticking." Any ideas for fixing
that?
--
David Kirk

"Russ Valentine [MVP-Outlook]" wrote:

I was afraid that is what would happen if you tried to restore by syncing.
Few users have their syncing configured appropriately to do that.
So this appears to be a views problem after all? Try starting Outlook once
with the /cleanviews command line switch. This switch (and a few other
really helpful ones) are discussed here:
http://support.microsoft.com/support/kb/articles/q156/9/82.asp
--
Russ Valentine
[MVP-Outlook]
"David Kirk" discussions.microsoft.com> wrote in message
news:52D8D0F3-6B18-4137-8DB1-A562504AC9ED@microsoft.com...