ok, we are getting closer to understanding what is going on. Once again,
your answer has led me to understand another thing. You are right, once you
set up your "dialing properties" in Microsoft, and you click the "radio
button" under "locations", you are done for. From that point on, you can't
change the way phone numbers are store for you in contacts (unless, as you
suggested, you use " " or * or.....I do not wish to do this!!!) There lies
the answer to my problem. How do we "uncheck" that radio button. I went to
a number of other computers on my floor and experimented. If no one has gone
into "dialing properties" and "checked" their "radio button" on a computer,
you can enter a phone number in contacts any which way you want. As many
spaces as you want, where ever you want. This is what I wish to do. But
once you "check" that button, Microsoft will only save the phone number for
you one way (formatted) I have proven this on 5 different computers. By the
way, no one here uses their computer to dial out. We are not configured for
that. We still use good old fashioned telephones and fax machines. Since
they re-built my hard drive last month, someone (&^%%$*^@)must have gone into
my "dialing properties" and "checked" my radio button. Hence my problem.
How do I "uncheck" it. I tried a bunch of stuff but no luck. Once again, I
am true to my words and my Tim's card offer still stands. (This is driving
me nuts) !!!
"Russ Valentine [MVP-Outlook]" wrote:
> Outlook has always formatted phone numbers this way because that is standard
> international format. Outlook does not permit you to use a non-standard
> format and never has because telephony dialers require that format. If you
> need to store the numbers in non-standard format, use a different, non-phone
> field so Outlook won't mask it, or place the number in quotes.
> --
> Russ Valentine
> [MVP-Outlook]
> "Frank"
discussions.microsoft.com> wrote in message
> news:65A7F50B-FEF0-48DD-A1B3-2FE184F0DC93@microsoft.com...>> ok & thanks again for working on this with me. Basically, your latest
>> question to my problem is my problem. Outlook is "now" formatting my
>> phone
>> numbers in my contacts the way it wants to. (This was not the case a
>> month
>> ago) I can't alter them the way I want to. I type them as (905) 123 -
>> 4567
>> but Microsoft Outlook is changing them to (905) 123-4567. That is my
>> problem. I wish them to remain as and stay as (905) 123 - 4567 (notice
>> the
>> spaces between the "3" and "-" as well as the "-" and the "4". I need
>> them
>> store that way for a reason. I can see them & read them better. I have
>> dyslexia and have to function with it. My contacts are also viewable on
>> my
>> BlackBerry but everything is so small...hard to see. The spaces make
>> sense
>> for me & help me. For years, this was not an issue. I have the same
>> computer with the same software. Something or some "setting" somewhere is
>> different now since I had my hard drive rebuilt a month ago. Do you know
>> what that is. All of the phone numbers that were stored and saved prior
>> to
>> last month are still being saved as (905) 123 - 4567. Those are ok...no
>> issues there. My problem is for any new entries. I enter them as (905)
>> 123
>> - 4567 but they get saved as (905)123-4567. I change them back but its no
>> use. Microsoft re-changes them back to (905) 123-4567. My offer still
>> stands. Thanks.
>>
>>
>> "Russ Valentine [MVP-Outlook]" wrote:
>>
>>> I don't understand your question. There are spaces where there should be.
>>> Why do you say there aren't? Outlook is formatting the phone number in
>>> standard format which is what it should do. That's what Outlook has
>>> always
>>> done. How Outlook masks phone numbers is hard coded.
>>> --
>>> Russ Valentine
>>> [MVP-Outlook]
>>> "Frank"
discussions.microsoft.com> wrote in message
>>> news:D38720B4-2DDC-491F-9271-51776FE2B7DA@microsoft.com...>>>>I did that from both Outlook and Windows. It has not solved my problem.
>>>>I
>>>> have set my default dialing location and selected "Apply" & "OK") I
>>>> have
>>>> re-started my computer twice. No luck. I still can't format phone
>>>> numbers
>>>> with spaces. It must be possible because I was able to do it with the
>>>> same
>>>> computer & the same systems for years. What am I missing please. Tim
>>>> Horton's gift certificate card to whom ever can solve this. I promise.
>>>>
>>>> "Brian Tillman" wrote:
>>>>
>>>>> Frank
discussions.microsoft.com> wrote:
>>>>>>>>>>> Thanks Russ and sorry for the delay, but You were not specific
>>>>>> enough
>>>>>> for me. I went into Outlook help, typed "set default dialing
>>>>>> location" and tried a bunch of stuff but no luck. Can you please
>>>>>> give me a few more details.
>>>>>
>>>>> It's not an Outlook function, it;s a Windows function. Start>Control
>>>>>>Printers and Other Hardware>Phone and Modem Options. Of course,
>>>>> you
>>>>> can also get at it from within Outlook. While viewing the Contacts
>>>>> folder,
>>>>> click Actions>Call Contact>New Call>Dialing Properties
>>>>> --
>>>>> Brian Tillman [MVP-Outlook]
>>>>>
>>>>>
>>>
>
