Re: Cannot get OL 2003 to use contact list that I created
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Re: Cannot get OL 2003 to use contact list that I created         

Group: microsoft.public.outlook.contacts · Group Profile
Author: Danny
Date: Jun 10, 2007 03:55

I did follow the instructions (in the link that you posted). The first time
that I followed those instructions were when they were posted for another
person.I read them, I followed them. Twice. Sometimes Instructions do not
work and the reason needs to be troubleshooted. That is why I am turning to
this forum. I am trying to understand what it is that I am doing wrong.
To do this I have asked a couple of questions to try to figure out what I am
doing wrong.

Here is one in response to a statement that you made...
>> You never use the address book view to create anything or to enter any
>> data.
>
> I'm not. (not this time around anyway). In the past I have done that.
> After
> all, there is a "new contact" command in the address book.
> QUESTION: So, in the future, when I want to add a contact I need to do so
> through the contact button on the left side instead of within the address
> book at the top, do I have that right?

The answer to this may stop future problems.

The important question....here are your instructions and my responses after
attempting them...

As I said, you enter all data in the Contacts Folder. Then you configure the
> address book view to display that folder:

I have what I think is that very folder....located on the left lower pane
between "tasks" and "calender". Is that right?

I have followed the above instructions and created a new address book.

Now I am told to "mark my contact folder for use with my address book"
I have done that. Now, I have a new address book listed under" Outlook
Address Book" in the address book drop- down.
How do I now get the info from the "Contacts" button (over on the left
between Tasks and Calender) into this new address book without re-typing all
of the information?

I have gone through these steps 3 times now and I cannot get it to work.
Following the instructions does not work. I need help with troubleshooting
the problem. Microsoft documentation is not helping.

I'm sorry that Russ is getting frustrated. Is there someone reading this
that has come upon this same problem that has found a resolution?

"Russ Valentine [MVP-Outlook]" wrote:
> Please just read the instructions I posted. It cannot be stated any more
> clearly. When you have followed the instructions that are posted, all the
> data in your Contacts Folder will appear in the address book view.
> Again: the address book contains no data. It is simply a view of the
> electronic addresses that reside in your Contacts Folder.
> --
> Russ Valentine
> [MVP-Outlook]
> "Danny" discussions.microsoft.com> wrote in message
> news:3F6A4886-D736-41E7-BFE5-433A81ED5237@microsoft.com...
>>
>>
>> "Russ Valentine [MVP-Outlook]" wrote:
>>
>>> You never use the address book view to create anything or to enter any
>>> data.
>>
>> I'm not. (not this time around anyway). In the past I have done that.
>> After
>> all, there is a "new contact" command in the address book.
>> QUESTION: So, in the future, when I want to add a contact I need to do so
>> through the contact button on the left side instead of within the address
>> book at the top, do I have that right?
>>
>>
>>
>>
>>> As I said, you enter all data in the Contacts Folder. Then you configure
>>> the
>>> address book view to display that folder:
>>
>> I have what I think is that very folder....located on the left lower pane
>> between "tasks" and "calender". Is that right?
>>
>>
>> I have followed the above instructions and created a new address book.
>>
>>
>> Now I am told to "mark my contact folder for use with my address book"
>> I have done that. Now, I have a new address book listed under" Outlook
>> Address Book" in the address book drop- down.
>> How do I now get the info from the "Contacts" button (over on the left
>> between Tasks and Calender) into this new address book without re-typing
>> all
>> of the information?
>>
>>
>>
>>
>>
>>> --
>>> Russ Valentine
>>> [MVP-Outlook]
>>> "Danny" discussions.microsoft.com> wrote in message
>>> news:6C9C69F1-8183-4DD6-A02C-2B730D184A1D@microsoft.com...
>>>>
>>>> There is an address book icon in the toolbar at the top of OL.Hitting
>>>> this
>>>> button gives me an "address book" window. Onthe right side of this
>>>> window
>>>> is
>>>> a drop down that offers "contacts" or "Outlook Address Book". The
>>>> latter,
>>>> I
>>>> believe is the one that I tried to create using the previous
>>>> instructions.
>>>> If
>>>> I choose this one I am told that "there are no entries in this address
>>>> book".
>>>>
>>>> As far as what i've done to correct the problem.....I tried to drag and
>>>> drop
>>>> names from one to the other and I've tried to figure out how to
>>>> navigate
>>>> to
>>>> whereever the target contacts are located in order to make it the
>>>> default.
>>>> I'm thinking that if it is stored somewhere as say a .PAB, I could move
>>>> it
>>>> to
>>>> the correct folder that OL goes to for that info. I can't find it. So,
>>>> I'm
>>>> reaching out for help.
>>>>
>>>>
>>>>
>>>> "Russ Valentine [MVP-Outlook]" wrote:
>>>>
>>>>> So let's assume you have a Contacts Folder that is correctly
>>>>> populated.
>>>>> Where do these Contacts not appear that you think they should, and
>>>>> what
>>>>> have
>>>>> you done to correct the situation?
>>>>> --
>>>>> Russ Valentine
>>>>> [MVP-Outlook]
>>>>> "Danny" discussions.microsoft.com> wrote in message
>>>>> news:01192A58-9216-4F66-AE73-DA28E474D7F4@microsoft.com...
>>>>>>
>>>>>>
>>>>>> "Russ Valentine [MVP-Outlook]" wrote:
>>>>>>
>>>>>>> Of course. The address book is just another view of your Contacts
>>>>>>> Folder.
>>>>>>> All you need to do is configure it correctly.
>>>>>>> http://support.microsoft.com/default.aspx?scid=kb;en-us;287563&Product=ol2002
>>>>>>>
>>>>>>
>>>>>> Russ,
>>>>>> Thank you for your time and effort, they are really appreciated.
>>>>>> I have already done this instruction set but did it again just now.I
>>>>>> suppose
>>>>>> that this would work if I were to add new names. Unfortunately, this
>>>>>> does
>>>>>> not
>>>>>> display the names that I mentioned previously that are within the
>>>>>> "contacts"
>>>>>> button just above "tasks" and below "calendar".
>>>>>>
>>>>>>
>>>>>>
>>>>>>> Forgive me, but where in the "Outlook UI" have you seen the term
>>>>>>> "Contact
>>>>>> As I mentioned previously, I'm just trying to use the nomenclature
>>>>>> that
>>>>>> I
>>>>>> see in OL. I see "contacts", "distribution list",.....in the drop
>>>>>> down
>>>>>> of
>>>>>> the
>>>>>> address book when adding a new entry.
>>>>>>
>>>>>>>
>>>>>>> --
>>>>>>> Russ Valentine
>>>>>>> [MVP-Outlook]
>>>>>>> "Danny" discussions.microsoft.com> wrote in message
>>>>>>> news:441484C3-D638-45B1-81FF-2A829AFC4E62@microsoft.com...
>>>>>>>>I understand that. Thank you. As far as "Contact list". I'm just
>>>>>>>>trying
>>>>>>>>to
>>>>>>>> use the nomenclature that I see in the Outlook UI. Forgive me if
>>>>>>>> I
>>>>>>>> use
>>>>>>>> terms
>>>>>>>> incorrectly, I am among those (there seem to be many)that have a
>>>>>>>> hard
>>>>>>>> time
>>>>>>>> with the realm of (address books, contacts, distribution lists)
>>>>>>>> within
>>>>>>>> Outlook.
>>>>>>>> Now, I have a "list" of people with phone numbers,addresses and
>>>>>>>> email
>>>>>>>> addresses. That list can be seen if I navigate to the "contacts"
>>>>>>>> button
>>>>>>>> that
>>>>>>>> is located in the left pane below "calendar" and "mail". I would
>>>>>>>> like
>>>>>>>> that
>>>>>>>> list, or the info contained in that list to be made available by
>>>>>>>> hitting
>>>>>>>> the
>>>>>>>> "address Book" button in the toolbar. Is that possible without
>>>>>>>> re-typing
>>>>>>>> all
>>>>>>>> of the information that is contained there?
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>> "Russ Valentine [MVP-Outlook]" wrote:
>>>>>>>>
>>>>>>>>> The term "contact list" has no specific meaning in Outlook. What
>>>>>>>>> do
>>>>>>>>> you
>>>>>>>>> mean
>>>>>>>>> by it?
>>>>>>>>> You create Contacts in a Contacts Folder in Outlook. You should
>>>>>>>>> never
>>>>>>>>> try
>>>>>>>>> to
>>>>>>>>> create Outlook contacts via a third party synch program. If you
>>>>>>>>> have
>>>>>>>>> questions about your synch program, direct them to whoever
>>>>>>>>> supports
>>>>>>>>> that
>>>>>>>>> program.
>>>>>>>>> --
>>>>>>>>> Russ Valentine
>>>>>>>>> [MVP-Outlook]
>>>>>>>>> "Danny" discussions.microsoft.com> wrote in message
>>>>>>>>> news:AD0524AF-0B51-4F05-A834-E48F372004B4@microsoft.com...
>>>>>>>>>> In the past, I have made a couple of contact lists and tried
>>>>>>>>>> to
>>>>>>>>>> make
>>>>>>>>>> a
>>>>>>>>>> couple
>>>>>>>>>> of distribution lists. I now want to get rid of all of those
>>>>>>>>>> and
>>>>>>>>>> start
>>>>>>>>>> fresh.
>>>>>>>>>> I have a motorola cell phone and have used "phone tools" to
>>>>>>>>>> make
>>>>>>>>>> a
>>>>>>>>>> new
>>>>>>>>>> outlook contact list . Outlook cannot find it I have gone into
>>>>>>>>>>>email
>>>>>>>>>> accounts>add/remove directories and mostly got rid of unwanted
>>>>>>>>>> lists.
>>>>>>>>>> When
>>>>>>>>>> i
>>>>>>>>>> use phone tools to try to create a new list, it still
>>>>>>>>>> navigates
>>>>>>>>>> to
>>>>>>>>>> the
>>>>>>>>>> old
>>>>>>>>>> (deleted?) directories.
>>>>>>>>>> If I choose "contacts" in the left pane of the UI I see the
>>>>>>>>>> list
>>>>>>>>>> that I
>>>>>>>>>> would like to use as my address book but cannot figure out how
>>>>>>>>>> to
>>>>>>>>>> tell
>>>>>>>>>> OL
>>>>>>>>>> to
>>>>>>>>>> do this.
>>>>>>>>>> Thanks for any help.
>>>>>>>>>
>>>>>>>>>
>>>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>
>>>
>
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