Thanks. I do have outlook 2007 and as I said it is grayed out and I can't do
anything. So for my ignorance but what do you mean by make a new profile? Is
the bug that you speak about a glitch/problem with this version.
"Diane Poremsky [MVP]" wrote:
> If you have Contacts in the Contacts folder but they are not accessible when
> you click on the To button, check these settings:
>
> Make sure the Contact folder is enabled as an email address book. Right
> click the Contacts folder, choose Properties then Outlook Address Book. Is
> the box to enable as email address book is checked?
>
> If this is grayed out...
>
> Go to Tools | Email Accounts, choose View or change existing directories or
> address book. Is the Outlook Address Book present? If it isn't listed, add
> it and close and restart Outlook. If it is listed, then remove it and close
> then restart Outlook and repeat these steps to add it.
>
> If you are using Outlook 2007 and the the checkbox is grayed, you'll need to
> make a new profile as you can't add the Outlook Address Book service due to
> a bug.
>
> --
> Diane Poremsky [MVP - Outlook]
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http://www.outlook-tips.net/
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>
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>
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>
> "Stdemasi"
discussions.microsoft.com> wrote in message
> news:9C2550E1-B91B-42D3-BF4C-3AB7D44C84AB@microsoft.com...