Good evening and thx in advance for all help.

I have sought advice from my mobile provider (TMobile - using the dash
phone) and was told by their 3rd level engineers to ask the Outlook experts.

I am using Office 2003 SP 2. I am currently using Vista Home Premium with
Mobile Device Center but have experienced the same issue since XP Pro SP 2
with Activesync 4.5 and earlier.

I have no duplicate birthdays or anniversaries for my contacts in Outlook.
However when I sync to my cell phone and look at the Calendar on my cell,
several (but far from all) of these recurring birthdays and anniversaries
appear as "John Doe's Birthday/Anniversary (1)." Some say 2, 3, or 4 in the
().

I imagine that the () is due to a duplicate entry at some point, just as if
you tried to copy a file with the same name to the same folder and it would
append a (1) to the end of the file name.

Unfortunately this is not an Outlook issue. Synchronization problems are
exclusively within the purview of the synchronization software. If T-mobile
doesn't know how to support that, you might try in an Activsync or Windows
Mobile group.
--
Russ Valentine
[MVP-Outlook]
"Sean" discussions.microsoft.com> wrote in message
news:E99B54E2-DFC5-4B72-9662-4EC9BC4BC9AD@microsoft.com...

Thank you for getting on that so quickly Russ.

However, does the sync software not pull this information from my Outlook
Contacts/Calendar? I cannot fathom why many items appear incorrectly if the
duplication does not originate on the windows system a la Outlook. The sync
software is just supposed to pull the data over from Outlook to the phone
without any manipulation of data. If it was the sync software I would think
ALL birthdays and anniversaries would have a (x) but that is simply not the
case. Many do appear fine.

If you are positive that this issue resides with ActiveSync And the new WMDC
for Vista users, can you please give me direction to the appropriate location
to seek an answer? Thanks Russ.

"Russ Valentine [MVP-Outlook]" wrote:

Outlook's only role in synchronization is to provide a consistent database
and interface to the various synch programs. Any problems that arise with
synchronization are a result of the synch program, not Outlook. There are
newsgroups for both Activsync and Window Mobile on these news servers.
--
Russ Valentine
[MVP-Outlook]
"Sean" discussions.microsoft.com> wrote in message
news:DEBACADB-E9FF-466F-91C3-67592D4E622B@microsoft.com...

Thank you sir, you are in fact The Man.

"Russ Valentine [MVP-Outlook]" wrote:

Can you please better direct to those groups? I seem to be having a hard
time finding them.

"Sean" wrote:

Are you using a news reader? If so, a search for those groups should pull
them right up. If you aren't using a news reader, start using one.
--
Russ Valentine
[MVP-Outlook]
"Sean" discussions.microsoft.com> wrote in message
news:0B70B2D9-B655-4DFE-B5CA-4D3637B8100E@microsoft.com...

microsoft.public.pocketpc.activesync pops up right away.

--
Russ Valentine
[MVP-Outlook]
"Sean" discussions.microsoft.com> wrote in message
news:0B70B2D9-B655-4DFE-B5CA-4D3637B8100E@microsoft.com...

I was going to ask for a free news reader suggestion.

The dash is a smartphone, not a pocket-pc; I don't know if that matters if
you feel the problem lies with the software itself. I just think someone
else would have reported this issue by now, especially if it is sync software
related and multiple peeps should be seeing it.

"Russ Valentine [MVP-Outlook]" wrote:

It's the synch software that matters. So if indeed you are using Activesync
then someone in that group might have seen a similar problem. If it is third
party or proprietary synch software, then support will have to come from
those developers.

There are a host of good, free news readers out there. I've only ever used
Outlook Express. It's not particularly good, but it's free and already on my
hard drive (whether I want it or not).
--
Russ...