I am attempted to add my contacts to the address book by going to address
book on the toolbar under tools. Then clicked tools and options - attempted
the click the down arrow choose contacts - but that is not listed. I have
also clicked onto properties on Contacts - clicked onto the Outlook address
tab - but the option to show this as an email address book is greyed out.

It would be nice to be able to click on to New message and then click the
To: box and see all my contacts, but nothing is in there. I am able to click
onto the contact itself and choose to create new mail.

Please help. Thanks.

Help.

Karla discussions.microsoft.com> wrote:

This is a sign that the Outlook Address Book service in your mail profile is
broken. Remove it and add it in again. Exactly how is Outlook
version-specific and you decided to keep that information secret.

If you have Contacts in the Contacts folder but they are not accessible when
you click on the To button, check these settings:

Make sure the Contact folder is enabled as an email address book. Right
click the Contacts folder, choose Properties then Outlook Address Book. Is
the box to enable as email address book is checked?

If this is grayed out...

Go to Tools | Email Accounts, choose View or change existing directories or
address book. Is the Outlook Address Book present? If it isn't listed, add
it and close and restart Outlook. If it is listed, then remove it and close
then restart Outlook and repeat these steps to add it.

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
Outlook 2007: http://www.slipstick.com/outlook/ol2007/

Outlook Tips by email:
dailytips-subscribe-request@lists.outlooktips.net

I have the same problem as these other folks, and am in the situation where
the outlook address book is listed in the account settings; however, the
remove button is grey and therefore I can not follow the suggestion to remove
it and then to add it back. So both the "Enable Contacts " as an outlook
address book and the remove outlook address book are greyed out.

"Diane Poremsky [MVP]" wrote:

Would you like us to guess your Outlook version, or will you tell us?
I'm going to guess you have Outlook 2007, in which case you corrupted your
profile and must create a new one.
--
Russ Valentine
[MVP-Outlook]
"Craig" discussions.microsoft.com> wrote in message
news:351A51E4-9A76-4A11-82AD-B3D5756D1CCB@microsoft.com...

Diane,
Thank you, thank you, thank you! I thought I was going to have to manually
re-enter all of my contacts. Your advice worked to a tee.

"Diane Poremsky [MVP]" wrote:

Thank you very much - this worked!

"Diane Poremsky [MVP]" wrote:

"Karla" wrote:

Did you mean to repost someone else's question or did you have one of your
own? If the latter, post it with sufficient detail, including your Outlook
version.
You enable folders to appear in the Outlook address book in the properties
of the folder, not the address book interface.
--
Russ Valentine
[MVP-Outlook]
"Seascale" discussions.microsoft.com> wrote in message
news:9E27E285-37BE-43A5-86C9-B7C89298D371@microsoft.com...