The instruction provided have worked for many other people. Show Profiles shouldn't be involved at all, because all the operations should be taking place inside the default mail profile. Maybe you should try again.

--
Sue Mosher, Outlook MVP
Author of Configuring Microsoft Outlook 2003
http://www.turtleflock.com/olconfig/index.htm
and Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers
http://www.outlookcode.com/jumpstart.aspx

"EJB" discussions.microsoft.com> wrote in message news:E6EFF92D-3976-436C-AD23-6903ABC5F09F@microsoft.com...

Email Accounts will get you into the settings for your current profile. If you want to set up a new profile or modify a different profile, use Show Profiles, pick the profile and use its Email Accounts. Just remember that all the operations involved need to take place in the same profile. If you do half the steps in profile A, then the other half in profile B, you haven't accomplished anything.

--
Sue Mosher, Outlook MVP
Author of Configuring Microsoft Outlook 2003
http://www.turtleflock.com/olconfig/index.htm
and Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers
http://www.outlookcode.com/jumpstart.aspx

Well Sue it worked :-) Thanks for your help.

I just wanted to ask you one more thing ... obviously now I have 2 profiles
(my exisiting Default Outlook profile and the new one I just created.) Should
I just delete my old Default Outlook profile and rename the profile I just
created to be my new default?

Thanks a million, Emma

"Sue Mosher [MVP-Outlook]" wrote:

Hooray! There's no need to delete the old profile or rename the new one (not that you could rename a profile). Just designate the new one your default.

--
Sue Mosher, Outlook MVP
Author of Configuring Microsoft Outlook 2003
http://www.turtleflock.com/olconfig/index.htm
and Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers
http://www.outlookcode.com/jumpstart.aspx

"EJB" discussions.microsoft.com> wrote in message news:3F9A9C99-CC2F-40F9-BA5D-1BF5E51B6A28@microsoft.com...

Sue thanks so much :-) - we are going out to celebrate!

As we say in Irish .... Go raibh mile maith agait. Go neiri on bothar leat.
Slan go foill. (which means thank you very much and best wishes)

"Sue Mosher [MVP-Outlook]" wrote:

Thank you! I guess I need more Irish lessons. The best I can do is Slainte!

--
Sue Mosher, Outlook MVP
Author of Configuring Microsoft Outlook 2003
http://www.turtleflock.com/olconfig/index.htm
and Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers
http://www.outlookcode.com/jumpstart.aspx

"EJB" discussions.microsoft.com> wrote in message news:E9E71EB2-292A-44E8-B184-EFC923CDE650@microsoft.com...