> Please state your question. You have yet to do so. Are you still trying to
> "add Activities?" What is not occurring that you think should?
> --
> Russ Valentine
> [MVP-Outlook]
> "Rich S" discussions.microsoft.com> wrote in message
> news:E97C1453-07A6-40AC-9269-B7ED1E761D96@microsoft.com...

>> Thank you, jw. I agree, it couldn't have been explained any clearer.
>> Show:
>> All Items means just that - ALL ITEMS! It doesn't mean only show
>> Contacts,
>> Email, Journal, Notes, or Upcoming Tasks/Appointments. It means ALL. In
>> my
>> old Outlook 2002, Show All would show everything; selecting the others of
>> the
>> categories just listed in the drop-down would show only those items, if,
>> perhaps you needed to filter your items.
>> My workaround at this point is to keep switching back and forth from the
>> drop-down from Show: Journal to Show: All (which then displays everything
>> except journal entries). I'm going to report this to Microsoft, and see
>> what
>> they have to say.
>>
>> By the way, Mr. MVP Russ Valentine, I demo software for a living, in
>> multi-million dollar sales cycles, and if any of our prospects or clients
>> asked us a question and we answered the way you seem to answer everyone,
>> we'd
>> be out of a job. Your purpose here is to help people, not to try and make
>> them feel stupid, and you superior.
>>
>> "Russ Valentine [MVP-Outlook]" wrote:
>>

>>> How nice that you have been able to clarify the question in your own
>>> mind.
>>> Why you then failed to do so for the rest of us is inexplicable. I guess
>>> it
>>> is easier to criticize than to advance the ball on this issue. Don't
>>> expect
>>> us to be mind readers.
>>> If you are confused as to the difference between Journaling and
>>> Activities,
>>> then state what your confusion is. If the Activities feature is not
>>> working
>>> as you think it should, state what is not happening that should be.
>>> Before
>>> you do, read the guidelines on how to post in Usenet groups:
>>> http://support.microsoft.com/?id=555375
>>>
>>> --
>>> Russ Valentine
>>> [MVP-Outlook]
>>> "jw72253" microsoft.net> wrote in message
>>> news:uerKAAR6IHA.2260@TK2MSFTNGP03.phx.gbl...

>>>> Frankly, Rich, you do not sound confused at all. you are expressing
>>>> the
>>>> problem clearly, and i understand exactly what you are saying. An
>>>> Activity would be any sort of dialogue, meeting, journal entry, etc.,
>>>> which could be associated with a Contact; and it ought to show up in
>>>> "Show
>>>> All," as you expect. if it does not, then there "is" a problem
>>>> somewhere.
>>>>
>>>> the fact that Mr. MVP Russ Valentine cannot understand your problem
>>>> and
>>>> chose to respond negatively is a reflection of "his" problem, not
>>>> yours.
>>>> i cannot imagine that microsoft would allow him to moderate much
>>>> longer,
>>>> given his bad-hair-day attitude.
>>>>
>>>> i am interested in the resolution of your problem. talk to you later.
>>>>
>>>> john
>>>>
>>>> "Rich S" discussions.microsoft.com> wrote in message
>>>> news:C313C16D-54BC-4E86-AD10-7A3949682D85@microsoft.com...

>>>>> Yes, I'm very confused - that's why I'm here.
>>>>> I read the help files as suggested, & there's no reference to
>>>>> "Activities"
>>>>> or "Add Activity".
>>>>> The closest I could come is this (a cut & paste from the Help file):
>>>>> *************************************
>>>>> View journal entries for a contact
>>>>> Open the contact whose journal entries (journal entry: An item in the
>>>>> Journal folder that acts as a shortcut to an activity that has been
>>>>> recorded.
>>>>> You can distinguish a journal entry from other items by the clock
>>>>> that
>>>>> appears in the lower-left corner of the icon.) you want to view.
>>>>> On the Contact tab, click Activities.
>>>>> In the Show box, click Journal.
>>>>> *******************************************
>>>>> So, this sort of solved my problem, in that if I selected
>>>>> "Activities/Show:
>>>>> Journal", all of my Journal entries in Journal Folder appeared. But,
>>>>> if I
>>>>> select "Show: All Items", what shows up (in this instance) is a Task
>>>>> in
>>>>> Task
>>>>> folder, a Phone Call in Journal folder, and an email from Sent Items
>>>>> folder.
>>>>> Wouldn't "Show: All Items" mean exactly that, show everything that
>>>>> can be
>>>>> found (i.e., it's an unfiltered list)? It's rather inconvenient to go
>>>>> back
>>>>> and forth on the drop-down for different categories.
>>>>>
>>>>> What did you mean below by Activates?
>>>>> You

>>>>>>>> don't add activities. Activates the contents of a report
>>>>>>>> generated by
>>>>>>>> a
>>>>>>>> search of existing items in your profile that are related to the
>>>>>>>> Contact
>>>>>>>> in
>>>>>>>> question.

>>>>>
>>>>>
>>>>> "Russ Valentine [MVP-Outlook]" wrote:
>>>>>

>>>>>> I guess you are the one who is confused. What does a Journal entry
>>>>>> have
>>>>>> to
>>>>>> do with Activities? They are not the same. For what you want to do,
>>>>>> Activities replaced Journal entries. Creating a Journal entry will
>>>>>> not
>>>>>> add
>>>>>> an activity. Read the Help files.
>>>>>> --
>>>>>> Russ Valentine
>>>>>> [MVP-Outlook]
>>>>>> "Rich S" discussions.microsoft.com> wrote in message
>>>>>> news:B05DDFB6-522F-499D-91F3-9496238FC8D8@microsoft.com...

>>>>>>> On the Quick Access ToolBar" I've added the green button with a
>>>>>>> hazy
>>>>>>> arrow
>>>>>>> in
>>>>>>> it called "New Journal Entry for Contact", which I click when I
>>>>>>> want
>>>>>>> to
>>>>>>> add
>>>>>>> something regarding that contact (email sent, phone conversation,
>>>>>>> etc.).
>>>>>>>
>>>>>>> "Russ Valentine [MVP-Outlook]" wrote:
>>>>>>>

>>>>>>>> You are confusing us. Explain what you mean by "adding a new
>>>>>>>> activity."
>>>>>>>> You
>>>>>>>> don't add activities. Activates the contents of a report
>>>>>>>> generated by
>>>>>>>> a
>>>>>>>> search of existing items in your profile that are related to the
>>>>>>>> Contact
>>>>>>>> in
>>>>>>>> question.
>>>>>>>> --
>>>>>>>> Russ Valentine
>>>>>>>> [MVP-Outlook]
>>>>>>>> "Rich S" discussions.microsoft.com> wrote in message
>>>>>>>> news:70008913-7020-482E-803C-8E2B46EA2315@microsoft.com...

>>>>>>>>>I just noticed now, that, even on a contact that activities did
>>>>>>>>>display,
>>>>>>>>>when
>>>>>>>>> I added a new activity, it didn't appear. Backed out of the
>>>>>>>>> contact,
>>>>>>>>> reopened, and it still didn't appear.
>>>>>>>>>
>>>>>>>>> "Rich S" wrote:
>>>>>>>>>

>>>>>>>>>> Problem with viewing activities in Contacts. I can add an
>>>>>>>>>> activity
>>>>>>>>>> just
>>>>>>>>>> fine,
>>>>>>>>>> but when I click on 'Activities' for that contact, I get "No
>>>>>>>>>> results
>>>>>>>>>> found",
>>>>>>>>>> not even the item I just added; however, when I search the
>>>>>>>>>> Journal
>>>>>>>>>> folder,
>>>>>>>>>> separately from the specific contact, but using his name as
>>>>>>>>>> search
>>>>>>>>>> criteria,
>>>>>>>>>> everything related displays.
>>>>>>>>>> One thing I tried after reading the postings here: went to the
>>>>>>>>>> Contact
>>>>>>>>>> subfolder/Properties/Activities tab, Folder Groups/(selected
>>>>>>>>>> Journal)Modify.
>>>>>>>>>> When I went there, no folders were checked at all (other
>>>>>>>>>> subfolders
>>>>>>>>>> had
>>>>>>>>>> Journal checked); I attempted to check Journal, rec'd error
>>>>>>>>>> message
>>>>>>>>>> "You
>>>>>>>>>> Can
>>>>>>>>>> Only Select Folders From The Same Information Service". I then
>>>>>>>>>> pressed
>>>>>>>>>> "Clear
>>>>>>>>>> All" and was able to check Journal box.
>>>>>>>>>> Went back to that contact, and Activities searched for over
>>>>>>>>>> twelve
>>>>>>>>>> minutes,
>>>>>>>>>> with no result.
>>>>>>>>>> It appears that this isn't subfolder specific, since other
>>>>>>>>>> contacts in
>>>>>>>>>> that
>>>>>>>>>> subfolder do display the info, and some contacts in other
>>>>>>>>>> subfolders
>>>>>>>>>> don't
>>>>>>>>>> display.
>>>>>>>>>> Can anyone guide me? And what is the meaning of that "...Same
>>>>>>>>>> Information
>>>>>>>>>> Service" message?

>>>>>>>>

>>>>>>

>>>>
>>>>

>>>

>