Hi,
We have a Shared Calendar located in a Public Folder, and users are
good at booking resources as 'Resources'.

However, when someone goes back to open that item in the Shared
Calendar located in a Public Folder (to amend it) the only things
listed in the Shceduling tab are people (required and optional
attendees) not the Resource - even though it has laready been booked.
This means that people cannot remove that resource if it wants to be
changed to another one. THe other thing is that people think that there
is no resource booked, and end up adding the resource many times
(though geting the 'it is already booked' message.

Background: We have Exchange server. Each user is on outlook 2003. I
set up the bookable resources using ht emethods decrbied under the
"Outlook 2000 and later (direct booking)" of
http://www.slipstick.com/calendar/skedresource.htm.

Under Resouce Scheduling, each resource has at Publishing Editor
permissions for a distribution group that contains all users.

Rather than using a Public Folder for your resource, you should use
a Mailbox for your resouces.

Exchange 2003 Auto Accept Agent vs. direct booking
http://www.microsoft.com/downloads/details.aspx?familyid=5EAC9A70-699B-495A-A920...

The Auto Accept Agent is a server-side store event sink available in
Exchange 2003 SP1 which provides automatic server-side processing of meeting
requests sent to resource mailboxes. The Agent handles initial scheduling,
cancellations and updates and sends responses to the meeting organizer -
meaning less scheduling conflicts and allowing receptionists and conference
room owners to spend their time more productively.

What are the advantages of using Auto Accept Agent?

1.. The agent runs on the server 24 hours per day, 7 days a week. The
agent responds immediately and the requestor does not have to wait for the
receptionist to return from lunch.
2.. The agent checks...

Nikki,
Thanks for your toughtful and detailed response, which gives some very
useful advice.

We are using the direct booking method, and there are Mailboxes for
each Resource (about 8 in total) - we only use a calendar in a Public
Folder as a common reference for creating meetings that involove more
than one person and/or resource. This means that whilst we are still a
smallish company, you can visually see what everyone from one point
(rather than having to have multiple calendars open or using 'Plan a
Meeting' or 'View Group Schedules'

The problem that we have then is not a matter of using the Public
Folder as a Resource. Despite Resources being correctly booked, the are
not listed in the scheduling tab in the appointment where the meeting
was originally created. (Publishing Editor - level permissions are
given on each resources calendar - to a distribution group that
contains all users - so the resources should remain visible.)

Any futher thoughts/suggestions from anyone warmly welcomed.
Matthew

Nikki wrote:

It sounds to me like the users are booking the resource before or
after they send the invite to the people. They should do this all at
once and at the same time send the invite to the public folder.

However, the public folder will not show the "tally" of responses.

Nikki

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