> I setup a batch file on her desktop so she can open Outlook with that
> switch
> - she's not reported a problem thus far today (30 minutes into the day of
> course). Should she always open her Outlook with the /cleanviews switch?
>
> Jim
>
> "Diane Poremsky [MVP]" wrote:
>

>> Try reopening outlook using the /cleanviews switch. I've had issues
>> similar
>> to hers and I'm pretty sure it was a view as it only happens when I use
>> the
>> one that is for 'this folder only' - it's not removed when you switch
>> folders.
>>
>> --
>> Diane Poremsky [MVP - Outlook]
>> Outlook Tips: http://www.outlook-tips.net/
>> Outlook & Exchange Solutions Center: http://www.slipstick.com
>>
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>>
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>>
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>>
>>
>> "jedrich" discussions.microsoft.com> wrote in message
>> news:0712A113-CD6E-470C-AD71-15D08F312224@microsoft.com...

>>> She states that she attempts to click out of one of her open calendars
>>> to
>>> another calendar, or back to her inbox when the application hangs
>>> and/or
>>> closes. I've tried to get this error to occur whle I'm standing over
>>> her
>>> shoulder watching her, but of course that never happens.
>>>
>>> "Milly Staples [MVP - Outlook]" wrote:
>>>

>>>> What exactly is she doing when this occurs?
>>>>
>>>> Does accessing the other calendars for any reason cause the crash or
>>>> only
>>>> for some functions?
>>>>
>>>> --
>>>> Milly Staples [MVP - Outlook]
>>>>
>>>> Post all replies to the group to keep the discussion intact.
>>>> How to ask a question: http://support.microsoft.com/KB/555375
>>>>
>>>>
>>>> After furious head scratching, jedrich asked:
>>>>
>>>> | I have a user who manages calendars for her entire department of 6
>>>> | people. We're using Office 2007 SP1 in an Exchange 2007 environment.
>>>> | Oddly, she is the only user reporting this type of crash - although
>>>> | we have other users who manage multiple calendars, although normally
>>>> | only one or two at a time.
>>>> |
>>>> | Examining the event logs, I see Event 7001's being generated in the
>>>> | Office Sessions Event log. The information in this log is:
>>>> |
>>>> | "ID: 6, Application Name: Microsoft Office Outlook, Application
>>>> | Version:
>>>> | 12.0.6300.5000, Microsoft Office Version: 12.0.6215.1000. This
>>>> | session lasted 15741 seconds with 2520 seconds of active time. This
>>>> | session ended with a crash"
>>>> |
>>>> | The Office Diagnostics log insists there is nothing causing an
>>>> error.
>>>> |
>>>> | The Application Event Log shows event 1000 with the same information
>>>> | as the event 7001 above.
>>>> |
>>>> | Every now and then, there is an event 5000 with the information:
>>>> |
>>>> | EventType officelifeboathang, P1 outlook.exe, P2 12.0.6300.5000, P3
>>>> | ntdll.dll, P4 5.1.2600.5512, P5 NIL, P6 NIL, P7 NIL, P8 NIL, P9 NIL,
>>>> | P10 NIL.
>>>> |
>>>> | We've given this user a new computer with a fresh installation of
>>>> | Office 2007, and rebuilt her profile. This afternoon we tried the
>>>> | /cleanviews trick mentioned in other threads.
>>>> |
>>>> | She seems to be getting a lot of Event 25's as well - "cannot update
>>>> | public free/busy data" which is weird since we are a total Exchange
>>>> | 2007/Outlook 2007 shop.
>>>> |
>>>> | Any clues? Anyone?
>>>>

>>