Can our receptionist let us know when someone's arrived?
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Can our receptionist let us know when someone's arrived?         


Author: Widmerpool
Date: Aug 6, 2008 03:49

Bear in mind that many of our staff are resistant to using any technology
newer than the pencil; but at the moment we have to go down to reception to
check if a client has arrived, then (if they're late) either do it again five
minutes later or hang around. Clients often don't know the name of who
they're there to see. I'd like us to have a (voluntary) system where the
receptionist can see our calendars (yes I know how to share calendars) and
somehow use them to let us know when a client is there. Not email - I ideally
want something where the receptionist just has to click on a button and an
alert pops up on my screen and sounds a tone. Anyone know anything like that
in Outlook? We're using Outlook 2003 (v.11.56)
5 Comments
Re: Can our receptionist let us know when someone's arrived?         


Author: Brian Tillman
Date: Aug 6, 2008 06:09

Widmerpool discussions.microsoft.com> wrote:
> Bear in mind that many of our staff are resistant to using any
> technology newer than the pencil; but at the moment we have to go
> down to reception to check if a client has arrived, then (if they're
> late) either do it again five minutes later or hang around. Clients
> often don't know the name of who they're there to see. I'd like us to
> have a (voluntary) system where the receptionist can see our
> calendars (yes I know how to share calendars) and somehow use them to
> let us know when a client is there. Not email - I ideally want
> something where the receptionist just has to click on a button and an
> alert pops up on my screen and sounds a tone. Anyone know anything
> like that in Outlook? We're using Outlook 2003 (v.11.56)

I don't think Outlook has the ability you describe, but there are IM
solutions and Windows itself contains the MSG command that might suffice if
you all use a shared server or you might be able to use the NET SEND
command.
--
Brian Tillman [MVP-Outlook]
no comments
Re: Can our receptionist let us know when someone's arrived?         


Author: Widmerpool
Date: Aug 6, 2008 07:51

"Brian Tillman" wrote:
> Widmerpool discussions.microsoft.com> wrote:
>
>> Bear in mind that many of our staff are resistant to using any
>> technology newer than the pencil; but at the moment we have to go
>...
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Re: Can our receptionist let us know when someone's arrived?         


Author: Bob I
Date: Aug 6, 2008 08:00

Widmerpool wrote:
> "Brian Tillman" wrote:
>
>
>>Widmerpool discussions.microsoft.com> wrote:
>>
>>
>>>Bear in mind that many of our staff are resistant to using any
>>>technology newer than the pencil; but...
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Re: Can our receptionist let us know when someone's arrived?         


Author: Widmerpool
Date: Aug 6, 2008 08:57

I'm trying to avoid her having to do anything beyound click a button - I
could do without making myself hated by the reception staff!

I'm now just trying to learn how to invoke the msg facility from within
Access; I want to be able to give Reception a list of my appointments so that
when they hit the button it pulls up cmd.exe, fills in the username and
message, including the client's name (from the database), and sends the
message. I'm not a developer, so this is all new to me. So far I've got a
button and I've got it to open the command prompt window, but I can't yet
find out how to get it to insert the data and send the message. I guess this
is really a question for either an Access or a VB forum...

"Bob I" wrote:
>
>
> Widmerpool wrote:
>
>> "Brian Tillman" wrote:
>>
>>
>>>Widmerpool discussions.microsoft.com> wrote:
>>>
>>>
>>>>Bear in mind that many of our staff are resistant to using...
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Re: Can our receptionist let us know when someone's arrived?         


Author: Bob I
Date: Aug 6, 2008 09:12

Humm, you may want to have a look at "AutoIT". After you script it, the
staff could select the appointment and then trigger the AutoIT you
scripted. Presto bango all done. AutoIT is available for free(donations
accepted) from the authors web site.

Widmerpool wrote:
> I'm trying to avoid her having to do anything beyound click a button - I
> could do without making myself hated by the reception staff!
>
> I'm now just trying to learn how to invoke the msg facility...
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