Re: Slow Performing Outlook 2007 and BCM
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Re: Slow Performing Outlook 2007 and BCM         

Group: microsoft.public.outlook.bcm · Group Profile
Author: Luther
Date: Jul 24, 2008 08:17

On Jul 22, 1:15 pm, sdurman discussions.microsoft.com> wrote:
> We have noticed if we update a contact in bcm, even if it is just one word
> that changed, when the change is saved it will cause everyone's outlook/word
> editor to freeze for anywhere from 20 seconds to a minute or more. Obviously
> it is tying up either network traffic or local resources as it is trying to
> update everyone's bcm at once. All of our computers have a min. 2gb ram, most
> are duo-core processors.
> What would work for us is if we could disable the 'updating' function, so
> that it only updates bcm when you first open outlook, and not constantly all
> day long. If a person needs to add or modify a contact, it would access the
> database on the server to do this, it would update there but not send it out
> to everyone until they closed and opened outlook again.
>
>
>
> "gamer...@gmail.com" wrote:
>> On Jun 11, 10:44 am, "Mike" test.com> wrote:
>>> Hi all,
>
>>> I just recently upgraded a number of PCs from OL2003 (connecting to
>>> Exchange - not cached mode) to Outlook 2007 w/ Business Contact Manager
>>> (oviously cached mode as this is required).
>
>>> The BCM database is on a shared PC using the BCM database tool.
>
>>> I had experimented with one PC taking it off the cached mode and it had made
>>> things speedy again, but I can't keep it like that due to the need for BCM.
>>> Any clue what is going on here?  Is it cached mode or BCM causing the issue?
>
>>> The speed issues range from starting an email reply and having to wait for
>>> what you type to catch up, to slow response if you click on another folder
>>> in your mailbox.  It's just hurting the Outlook 2007 experience because
>>> performance is horrible.  Please help!
>
>> We're having the exact same problem.  The symptoms you've described
>> sound exactly like what my company is experiencing.  We installed BCM
>> to improve productivity, but it's having the opposite effect.  It's
>> very frustrating to try to access, read, or write email, to the point
>> where we may be better off sticking with our old contact management
>> system so that we can use email again.
>
>> Like the others here, I'd like to know why no one from Microsoft has
>> posted here to offer any advice on what's causing the problem and how
>> to fix it.  I'd really like to use BCM, as it would be a much cleaner
>> and much more powerful system than Janna Contact, but if this
>> continues to be an issue, then the conversion seems unlikely.- Hide quoted text -
>
> - Show quoted text -

I believe that in BCM 2007 SP1 the default polling interval (how often
BCM checks for new data) went from 1 second to 60 seconds. That should
lessen the load on the database server. If that's not enough, you can
experiment with increasing the interval.
http://beyng.blogspot.com/2008/01/pollinginterval.html
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