> I have , Windows xp, service pack 3 - I recently had to do a
> system restore and all setting are gone.  I am trying to set up my Outlook to
> retrieve my messages from Roadrunner.  I called their tech support and he set
> up all the correct settings for me remotely.  Now he says that it is a
> problem with Outlook itself and recommended that I contact you to see what I
> should do to resolve this runtime error that comes up.  Please advise.
> --
> Leanne