> VERY DISAPPOINTED AT THE DISTINCT LACK OF RESPONSE.  STARTING TO WISH I HAD
> NOT PAID SO MUCH FOR THE SOFTWARE.  I PRESUME THAT THIS IS A KNOWN FAULT AND
> NOBODY AT MICROSOFT WANTS TO ADDRESS THE ISSUE?
>
>
>
> "Hoser" wrote:

>> A problem with BCM started to occur on my computer recently.  When starting
>> outlook I received an error message “BCM for Outlook could not connect to the
>> shared database. Do you want to work offline?”
>> I tried to uninstall and repair BCM with Disk 2 but now it fails to install
>> and gives the following error message “Setup failed to install Business
>> Contact Manager for Outlook 2007. See C:\Documents and
>> settings\Administrator\Local Settings\Temp\MBSetuptmpA3.log for more detail.”
>> I have worked through the help at
>>http://office.microsoft.com/en-us/outlook/HP011128601033.aspxand appear to
>> have a problem with the SQL server

>

>> When Trying To Start Sql server (Mssmlbiz) Through Computer Management I get
>> the following error:
>> “Windows could not start the SQL Server (MSSMLBIZ) on Local Computer. For
>> more information, review the System Event Log. If this is  non-Microsoft
>> service, contact the service vendor and refer to specific error code 3417.”
>> These are the last two entries of the event log:
>> Event Type:        Error
>> Event Source:      MSSQL$MSSMLBIZ
>> Event Category:    (2)
>> Event ID:  9003
>> Date:              19/08/2008
>> Time:              23:17:24
>> User:              N/A
>> Computer:  MASTER
>> Description:
>> The log scan number (230:152:1) passed to log scan in database 'master' is
>> not valid. This error may indicate data corruption or that the log file
>> (.ldf) does not match the data file (.mdf). If this error occurred during
>> replication, re-create the publication. Otherwise, restore from backup if the
>> problem results in a failure during startup.

>

>> For more information, see Help and Support Center at
>>http://go.microsoft.com/fwlink/events.asp.
>> Data:
>> 0000: 2b 23 00 00 14 00 00 00   +#......
>> 0008: 14 00 00 00 53 00 41 00   ....S.A.
>> 0010: 53 00 5f 00 4d 00 41 00   S._.M.A.
>> 0018: 53 00 54 00 45 00 52 00   S.T.E.R.
>> 0020: 5c 00 4d 00 53 00 53 00   \.M.S.S.
>> 0028: 4d 00 4c 00 42 00 49 00   M.L.B.I.
>> 0030: 5a 00 00 00 00 00 00 00   Z.......
>> Event Type:        Information
>> Event Source:      MSSQL$MSSMLBIZ
>> Event Category:    (2)
>> Event ID:  3417
>> Date:              19/08/2008
>> Time:              23:17:24
>> User:              N/A
>> Computer:  MASTER
>> Description:
>> Cannot recover the master database. SQL Server is unable to run. Restore
>> master from a full backup, repair it, or rebuild it. For more information
>> about how to rebuild the master database, see SQL Server Books Online.

>

>> For more information, see Help and Support Center at
>>http://go.microsoft.com/fwlink/events.asp.
>> Data:
>> 0000: 59 0d 00 00 0a 00 00 00   Y.......
>> 0008: 14 00 00 00 53 00 41 00   ....S.A.
>> 0010: 53 00 5f 00 4d 00 41 00   S._.M.A.
>> 0018: 53 00 54 00 45 00 52 00   S.T.E.R.
>> 0020: 5c 00 4d 00 53 00 53 00   \.M.S.S.
>> 0028: 4d 00 4c 00 42 00 49 00   M.L.B.I.
>> 0030: 5a 00 00 00 00 00 00 00   Z.......

>

>> Can anyone tell me how to restore BCM given the above? Thank you.

>

>> --
>> Thanks- Hide quoted text -

>
> - Show quoted text -