| Re: Emails deleting after sending after BCM installed |
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Group: microsoft.public.outlook.bcm · Group Profile
Author: LutherLuther Date: Aug 6, 2008 08:18
On Aug 6, 1:33Â am, Tom idx.com.au> wrote:
> Thank you for your advice, however the lost emails are not in the 'delted'
> folder but after doing a related search (after asking for an emaiol to be
> send back from a client) I found that it was maved to a folder called
> "Conflicts" which I also cant find. Â Any suggestions?
> --
> Requesting assistance for MS Business Contact Manager
>
>
>
> "Luther" wrote:
>> On Jul 31, 9:44 pm, Tom idx.com.au> wrote:
>>> I'm a new user to BCM (Office 2007 on XP). Â After using a generic email I've
>>> set up in Outlook to continually reuse and allocate a folder to save the sent
>>> file in, I've found that if you look in the folder as you send it you can see
>>> the email save into the folder and then shortly afterwards it deletes. Â I'm
>>> then unable to find the email or any reference to it. Â It is embarrasing
>>> having to ask for the email to be sent back so that i have a record. Â Any
>>> assistance would be greatly appreciated.
>>> --
>>> Requesting assistance for MS Business Contact Manager
>
>> I'm not aware of BCM ever deleting emails in Outlook. Sent emails are
>> normally in the Sent Items folder. If it was deleted, look for it in
>> the Outlook Deleted Items folder.- Hide quoted text -
>
> - Show quoted text -
I'm not familiar with the Conflicts folder, but again: It is Outlook
that's doing the mailing and managing the email folders. Prehaps
they'll know more in the microsoft.public.outlook group.
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