> The addin is the code in the Program Files\M S B\BCM folder. The actual menus
> and other BCM UI are in the DLLs in that folder.
>
> irisms32.dll (2003) and BCMMS32.DLL (2007) are the stubs for the BCM MAPI
> store (the BCM folders in the Outlook left pane).
>
> A likely reason you don't see the add-in is because it's been disabled.
>
> In Outlook 2007 look in menu Tools|Trust Center, Add-ins tab. At the bottom,
> where it says "Manage", select "Disabled Items", Go. Does BCM show up? If so,
> enable it.

>
> Also, in the Windows Registry check:
> HKLM\Software\Microsoft\Office\Outlook\Addins\Microsoft.BusinessSolutions­.eCRM.OutlookAddin.Connect.3
> The value of LoadBehavior should be 3 for Outlook to load it.
>

> If those don't fix things, try creating a new Outlook Mail Profile, and
> starting BCM with that.

>
>
> "dpminusa" wrote:
>

>> http://www.microsoft.com/communities/newsgroups/en-us/default.aspx?dg=microsoft.public...
>>
>> This thread contains the solution for my 2003 BCM Business Tools TAB missing
>> issue. The add-in for BCM was disabled. When I enabled it, a Finializing
>> Installation Menu poped up and added the Menu TAB.
>>
>> I am still stuck on BCM for Office 2007 with the same issue. I tried the
>> disabled items on help there. Nothing was showing.
>>
>> Any ideas? Thanks.
>>
>> --
>> Correct Problem Definition is 50%% of the Solution ...
>>
>>
>> "dpminusa" wrote:
>>

>>> I have narrowed this down by poking around some more and trying to install on
>>> XP and Office 2003 to get a contrast. The results are the same in both cases.
>>>
>>> I can see the databse and attach it but I do not get the Business Tools Menu
>>> Tab added or the add-in showing up.
>>>
>>> So here are my questions:
>>>
>>> 1. What is the name of the add-in file. I saw one post that suggested
>>> irisms32.dll. This does not seem to be correct because the file structure is
>>> not a com or ecf compatible add-in.
>>> o in Office 2003?
>>> o in Office 2007?
>>>
>>> 2. What is the process that adds the Business Tools tab? Is it the add-in
>>> (seems likely) or database stored procedures, or some combination or ???
>>>
>>> Maybe this will lead me to a manual solution.
>>>
>>> I have reinstalled and reenabled several times in both 2003 and 2007, no luck.
>>>
>>> There must be something simple I am missing.
>>>
>>> I have applied the SP4 to 2003 BCM. No change.
>>>
>>> Your help would be appreciated. Thanks.
>>>
>>>
>>> --
>>> Correct Problem Definition is 50%% of the Solution ...
>>>
>>>
>>> "dpminusa" wrote:
>>>

>>>> Have reinstalled and have looked in Tools/Trusted for the BCM add-in. No luck.
>>>>
>>>> I tried to manually add bcmms32.dll by copying it to the add-in folder add
>>>> selecting it from tools/trusted/add - does not work.
>>>>
>>>> I have some of the BCM system but no menus, forms, or reports, etc. What I
>>>> do have is A BCM folder in email. A BCM group in Contacts. I cannot add any
>>>> of my own folders.
>>>>
>>>> Could this be a licensing issue? I have 2007 Enterprise. Or a corrupt
>>>> media issue?
>>>> How do you get replacement medis or download something other than a
>>>> trail/demo that will allow permanent installation and licensing?
>>>>
>>>>
>>>> Any more ideas?
>>>> --
>>>> Correct Problem Definition is 50%% of the Solution ...
>>>>
>>>>
>>>> "Vinit [MSFT]" wrote:
>>>>

>>>>> Hi
>>>>> Could you please go to Tools | Trust Center | Add-ins and see what category
>>>>> Business Contact Manager for outlook is in?
>>>>> I presume it'll be in the inactive application add-ins. Click the Go button
>>>>> on the dialog. A new dialog will pop up. Check box next to business contact
>>>>> manager and restart outlook.
>>>>>
>>>>> Thanks
>>>>> Vinit [MSFT]
>>>>>
>>>>> "dpminusa" wrote:
>>>>>

>>>>>> OK John I am going forward but not up yet. I was able to add a database. I
>>>>>> restarted Outlook but I still do not have a BCM menu to work from in the
>>>>>> Outlook tree. I do have a BCMMS32.dll in system32.
>>>>>>
>>>>>> How do I get the BCM menus to come up.
>>>>>>
>>>>>> Also, why did this not happening automatically? I am looking at deploying
>>>>>> in our office in about a week - hopefully.
>>>>>>
>>>>>> Thanks. Don't stop helping me yet.
>>>>>>
>>>>>> --
>>>>>> Correct Problem Definition is 50%% of the Solution ...
>>>>>>
>>>>>>
>>>>>> "John Huang [MSFT]" wrote:
>>>>>>

>>>>>>> Interesting. Before you try to uninstall / re-install BCM, have tried
>>>>>>> looking in Outlook 2007's Data File Management page (under the "File" menu)?
>>>>>>> If BCM is not already added, see if you can add it to the store.
>>>>>>>
>>>>>>> Next, probably try to uninstall / re-install BCM. It would fix issues most
>>>>>>> of the time.
>>>>>>>
>>>>>>> For not overlooking the obvious -- did you restart Outlook after installing
>>>>>>> BCM? BCM won't be functioning until the next time Outlook is launched...
>>>>>>> just checking. :)
>>>>>>> --
>>>>>>> John Huang [MSFT]
>>>>>>>
>>>>>>> This posting is provided "AS IS" with no warranties, and confers no rights.
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>> "Luther" wrote:
>>>>>>>

>>>>>>>> On Sep 14, 8:23 pm, dpminusa discussions.microsoft.com>
>>>>>>>> wrote:

>>>>>>>>> Narrowed it down a bit. The add-in to provide the BCM menu was not installed
>>>>>>>>> for some reason. I think its name is irism32.dll. It is supposed to be in
>>>>>>>>> c:\windows\system32. I looked for it with search and by looking in the
>>>>>>>>> directory directly.
>>>>>>>>>
>>>>>>>>> All of the BCM system seeme to be in c:\program files\Microsoft Small
>>>>>>>>> Business\Business Contact Manager\
>>>>>>>>>
>>>>>>>>> Any thoughts?
>>>>>>>>>
>>>>>>>>> --
>>>>>>>>> Correct Problem Definition is 50%% of the Solution ...
>>>>>>>>>
>>>>>>>>>
>>>>>>>>>
>>>>>>>>> "dpminusa" wrote:

>>>>>>>>>> Office 2007 with SP1. BCM installs OK from CD 2 along with SQL Express and
>>>>>>>>>> Accounting 2007. I have looked for the BCM featuers in Outlook. I cannot
>>>>>>>>>> find any changes for the features.

>>>>>>>>>

>>>>>>>>>> Accounting 2007 and SQL Express are there. Am I missing something
>>>>>>>>>> fundamental? I have lots of contacts. I have been using my Outlook 2007
>>>>>>>>>> fine for years.

>>>>>>>>>

>>>>>>>>>> Perplexed.

>>>>>>>>>

>>>>>>>>>> Please help in you can.

>>>>>>>>>

>>>>>>>>>> --
>>>>>>>>>> Correct Problem Definition is 50%% of the Solution ...- Hide quoted text -

>>>>>>>>>
>>>>>>>>> - Show quoted text -

>>>>>>>>
>>>>>>>> irisms32.dll was renamed to BCMMS32.DLL in BCM 2007. That must be in
>>>>>>>> Windows\System32 for BCM to work.
>>>>>>>>