Re: BCM installs OK but seems missing.
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Re: BCM installs OK but seems missing.         

Group: microsoft.public.outlook.bcm · Group Profile
Author: dpminusa
Date: Sep 17, 2008 22:40

I have narrowed this down by poking around some more and trying to install on
XP and Office 2003 to get a contrast. The results are the same in both cases.

I can see the databse and attach it but I do not get the Business Tools Menu
Tab added or the add-in showing up.

So here are my questions:

1. What is the name of the add-in file. I saw one post that suggested
irisms32.dll. This does not seem to be correct because the file structure is
not a com or ecf compatible add-in.
o in Office 2003?
o in Office 2007?

2. What is the process that adds the Business Tools tab? Is it the add-in
(seems likely) or database stored procedures, or some combination or ???

Maybe this will lead me to a manual solution.

I have reinstalled and reenabled several times in both 2003 and 2007, no luck.

There must be something simple I am missing.

I have applied the SP4 to 2003 BCM. No change.

Your help would be appreciated. Thanks.

--
Correct Problem Definition is 50%% of the Solution ...

"dpminusa" wrote:
> Have reinstalled and have looked in Tools/Trusted for the BCM add-in. No luck.
>
> I tried to manually add bcmms32.dll by copying it to the add-in folder add
> selecting it from tools/trusted/add - does not work.
>
> I have some of the BCM system but no menus, forms, or reports, etc. What I
> do have is A BCM folder in email. A BCM group in Contacts. I cannot add any
> of my own folders.
>
> Could this be a licensing issue? I have 2007 Enterprise. Or a corrupt
> media issue?
> How do you get replacement medis or download something other than a
> trail/demo that will allow permanent installation and licensing?
>
>
> Any more ideas?
> --
> Correct Problem Definition is 50%% of the Solution ...
>
>
> "Vinit [MSFT]" wrote:
>
>> Hi
>> Could you please go to Tools | Trust Center | Add-ins and see what category
>> Business Contact Manager for outlook is in?
>> I presume it'll be in the inactive application add-ins. Click the Go button
>> on the dialog. A new dialog will pop up. Check box next to business contact
>> manager and restart outlook.
>>
>> Thanks
>> Vinit [MSFT]
>>
>> "dpminusa" wrote:
>>
>>> OK John I am going forward but not up yet. I was able to add a database. I
>>> restarted Outlook but I still do not have a BCM menu to work from in the
>>> Outlook tree. I do have a BCMMS32.dll in system32.
>>>
>>> How do I get the BCM menus to come up.
>>>
>>> Also, why did this not happening automatically? I am looking at deploying
>>> in our office in about a week - hopefully.
>>>
>>> Thanks. Don't stop helping me yet.
>>>
>>> --
>>> Correct Problem Definition is 50%% of the Solution ...
>>>
>>>
>>> "John Huang [MSFT]" wrote:
>>>
>>>> Interesting. Before you try to uninstall / re-install BCM, have tried
>>>> looking in Outlook 2007's Data File Management page (under the "File" menu)?
>>>> If BCM is not already added, see if you can add it to the store.
>>>>
>>>> Next, probably try to uninstall / re-install BCM. It would fix issues most
>>>> of the time.
>>>>
>>>> For not overlooking the obvious -- did you restart Outlook after installing
>>>> BCM? BCM won't be functioning until the next time Outlook is launched...
>>>> just checking. :)
>>>> --
>>>> John Huang [MSFT]
>>>>
>>>> This posting is provided "AS IS" with no warranties, and confers no rights.
>>>>
>>>>
>>>>
>>>> "Luther" wrote:
>>>>
>>>>> On Sep 14, 8:23 pm, dpminusa discussions.microsoft.com>
>>>>> wrote:
>>>>>> Narrowed it down a bit. The add-in to provide the BCM menu was not installed
>>>>>> for some reason. I think its name is irism32.dll. It is supposed to be in
>>>>>> c:\windows\system32. I looked for it with search and by looking in the
>>>>>> directory directly.
>>>>>>
>>>>>> All of the BCM system seeme to be in c:\program files\Microsoft Small
>>>>>> Business\Business Contact Manager\
>>>>>>
>>>>>> Any thoughts?
>>>>>>
>>>>>> --
>>>>>> Correct Problem Definition is 50%% of the Solution ...
>>>>>>
>>>>>>
>>>>>>
>>>>>> "dpminusa" wrote:
>>>>>>> Office 2007 with SP1. BCM installs OK from CD 2 along with SQL Express and
>>>>>>> Accounting 2007. I have looked for the BCM featuers in Outlook. I cannot
>>>>>>> find any changes for the features.
>>>>>>
>>>>>>> Accounting 2007 and SQL Express are there. Am I missing something
>>>>>>> fundamental? I have lots of contacts. I have been using my Outlook 2007
>>>>>>> fine for years.
>>>>>>
>>>>>>> Perplexed.
>>>>>>
>>>>>>> Please help in you can.
>>>>>>
>>>>>>> --
>>>>>>> Correct Problem Definition is 50%% of the Solution ...- Hide quoted text -
>>>>>>
>>>>>> - Show quoted text -
>>>>>
>>>>> irisms32.dll was renamed to BCMMS32.DLL in BCM 2007. That must be in
>>>>> Windows\System32 for BCM to work.
>>>>>
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