Narrowed it down a bit. The add-in to provide the BCM menu was not installed
for some reason. I think its name is irism32.dll. It is supposed to be in
c:\windows\system32. I looked for it with search and by looking in the
directory directly.

All of the BCM system seeme to be in c:\program files\Microsoft Small
Business\Business Contact Manager\

Any thoughts?

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Correct Problem Definition is 50%% of the Solution ...

"dpminusa" wrote:

On Sep 14, 8:23 pm, dpminusa discussions.microsoft.com>
wrote:

Interesting. Before you try to uninstall / re-install BCM, have tried
looking in Outlook 2007's Data File Management page (under the "File" menu)?
If BCM is not already added, see if you can add it to the store.

Next, probably try to uninstall / re-install BCM. It would fix issues most
of the time.

For not overlooking the obvious -- did you restart Outlook after installing
BCM? BCM won't be functioning until the next time Outlook is launched...
just checking. :)
--
John Huang [MSFT]

This posting is provided "AS IS" with no warranties, and confers no rights.

"Luther" wrote:

OK John I am going forward but not up yet. I was able to add a database. I
restarted Outlook but I still do not have a BCM menu to work from in the
Outlook tree. I do have a BCMMS32.dll in system32.

How do I get the BCM menus to come up.

Also, why did this not happening automatically? I am looking at deploying
in our office in about a week - hopefully.

Thanks. Don't stop helping me yet.

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Correct Problem Definition is 50%% of the Solution ...

"John Huang [MSFT]" wrote:

Hi
Could you please go to Tools | Trust Center | Add-ins and see what category
Business Contact Manager for outlook is in?
I presume it'll be in the inactive application add-ins. Click the Go button
on the dialog. A new dialog will pop up. Check box next to business contact
manager and restart outlook.

Thanks
Vinit [MSFT]

"dpminusa" wrote:

Have reinstalled and have looked in Tools/Trusted for the BCM add-in. No luck.

I tried to manually add bcmms32.dll by copying it to the add-in folder add
selecting it from tools/trusted/add - does not work.

I have some of the BCM system but no menus, forms, or reports, etc. What I
do have is A BCM folder in email. A BCM group in Contacts. I cannot add any
of my own folders.

Could this be a licensing issue? I have 2007 Enterprise. Or a corrupt
media issue?
How do you get replacement medis or download something other than a
trail/demo that will allow permanent installation and licensing?

Any more ideas?
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Correct Problem Definition is 50%% of the Solution ...

"Vinit [MSFT]" wrote:

I have narrowed this down by poking around some more and trying to install on
XP and Office 2003 to get a contrast. The results are the same in both cases.

I can see the databse and attach it but I do not get the Business Tools Menu
Tab added or the add-in showing up.

So here are my questions:

1. What is the name of the add-in file. I saw one post that suggested
irisms32.dll. This does not seem to be correct because the file structure is
not a com or ecf compatible add-in.
o in Office 2003?
o in Office 2007?

2. What is the process that adds the Business Tools tab? Is it the add-in
(seems likely) or database stored procedures, or some combination or ???

Maybe this will lead me to a manual solution.

I have reinstalled and reenabled several times in both 2003 and 2007, no luck.

There must be something simple I am missing.

I have applied the SP4 to 2003 BCM. No change.

Your help would be appreciated. Thanks.

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Correct Problem Definition is 50%% of the Solution ...

http://www.microsoft.com/communities/newsgroups/en-us/default.aspx?dg=microsoft.public...

This thread contains the solution for my 2003 BCM Business Tools TAB missing
issue. The add-in for BCM was disabled. When I enabled it, a Finializing
Installation Menu poped up and added the Menu TAB.

I am still stuck on BCM for Office 2007 with the same issue. I tried the
disabled items on help there. Nothing was showing.

Any ideas? Thanks.

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Correct Problem Definition is 50%% of the Solution ...

"dpminusa" wrote:

The addin is the code in the Program Files\M S B\BCM folder. The actual menus
and other BCM UI are in the DLLs in that folder.

irisms32.dll (2003) and BCMMS32.DLL (2007) are the stubs for the BCM MAPI
store (the BCM folders in the Outlook left pane).

A likely reason you don't see the add-in is because it's been disabled.

In Outlook 2007 look in menu Tools|Trust Center, Add-ins tab. At the bottom,
where it says "Manage", select "Disabled Items", Go. Does BCM show up? If so,
enable it.

Also, in the Windows Registry check:
HKLM\Software\Microsoft\Office\Outlook\Addins\Microsoft.BusinessSolutions­.eCRM.OutlookAddin.Connect.3
The value of LoadBehavior should be 3 for Outlook to load it.

If those don't fix things, try creating a new Outlook Mail Profile, and
starting BCM with that.

"dpminusa" wrote:

Test results below. No luck.

Can I put the BCMMS32.dll somewhere so Outlook will find it. I tried the
addins directory under the C://Prog .../Business Contact Manager/ No luck.
It seems that getting Outlook to see the addin file and allow it to be added
is the key.

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Correct Problem Definition is 50%% of the Solution ...

"Luther Blissett" wrote: