Thanks for your concern, Ilya and your efforts to find out on this nasty
common problem.
Ilya Koulchin wrote:
>> Just a few minutes ago I replied to a posting of Ben's.
>> Let me repeat it here:
>>
>> "Ben,
>> IMHO this is just one more appearance of the *in*general* problem
>> of the "lost SendToOneNote printer" which appears several times
>> per day (or at least several times per week) in this NG.
>>
>> IMHO it would be high time to
>> - collect together all of the messages appearing here;
>> - collect together all of the solutions having been posted here
>> over the time;
>> - have the developers' team investigate the issue and provide
>> solutions;
>> - create an FAQ paper for the time until this issue will be solved.
>>
>> Honestly speaking:
>> I'm really fed up with hearing of this problem day by day.
>> "
> Unfortunately, so far all we have is bits and pieces of
> information, and not anything concrete. We know that the printer
> often disappears after installing updates, but that's about it.
> It's happened on both XP and Vista. It does not appear to be
> specific to updates for Office, but I can't be sure.
It had happened to me during the Beta but *never* with the final
product.
I have ON at present running on 3 machines (two desktops and a HP tc1000
TabletPC) under Vista and - for a couple of weeks now - on my old laptop
under XP.
I have all Vista updates and all Office updates installed (just 13
updates yesterday and today) and I never had to face the problem.
I just know about it's existence through reading each and any thread in
this NG.
> We don't know
> if uninstalling and reinstalling an update that caused the print
> driver to disappear will cause it to disappear again. I haven't
> been able to get the print driver to disappear on any of my
> computers, so for now I can only go on what people post here. I
> don't even know what to ask people about their computers that'd
> help in tracking down the problem.
Oh Yes, any developer's best friends are those bug which show up totally
erratically {siiigh} and - even worse - not reproducible.
As so far - knock on wood - I was not yet bitten, I can not
contribute neither to the detection of what is going on on so many
machines (I'm sure that here we only see head of an iceberg), nor a
solution.
> If you have anything that you think might be helpful, by all means,
> please post it. But until we have a way to get the printer to
> disappear on demand, or at least some solid leads, progress is
> going to be slow at best.
