| Re: MS Update Again Erases Print to OneNote |
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Group: microsoft.public.onenote · Group Profile
Author: BlairBlair Date: Sep 12, 2008 07:08
A further update - after backing up to the Restore Point before the update,
and getting the printer back, I reisntalled all updates except the one for
OneNote. and the printer is still there - on both the XP and Vista machines.
"Ilya Koulchin" wrote:
> Unfortunately, so far all we have is bits and pieces of information, and
> not anything concrete. We know that the printer often disappears after
> installing updates, but that's about it. It's happened on both XP and
> Vista. It does not appear to be specific to updates for Office, but I
> can't be sure. We don't know if uninstalling and reinstalling an update
> that caused the print driver to disappear will cause it to disappear
> again. I haven't been able to get the print driver to disappear on any
> of my computers, so for now I can only go on what people post here. I
> don't even know what to ask people about their computers that'd help in
> tracking down the problem.
>
> If you have anything that you think might be helpful, by all means,
> please post it. But until we have a way to get the printer to disappear
> on demand, or at least some solid leads, progress is going to be slow at
> best.
>
> Rainald Taesler wrote:
>> Just a few minutes ago I replied to a posting of Ben's.
>> Let me repeat it here:
>>
>> "Ben,
>> IMHO this is just one more appearance of the *in*general* problem of the
>> "lost SendToOneNote printer" which appears several times per day (or at
>> least several times per week) in this NG.
>>
>> IMHO it would be high time to
>> - collect together all of the messages appearing here;
>> - collect together all of the solutions having been posted here over the
>> time;
>> - have the developers' team investigate the issue and provide solutions;
>> - create an FAQ paper for the time until this issue will be solved.
>>
>> Honestly speaking:
>> I'm really fed up with hearing of this problem day by day.
>> "
>
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