Re: MS Update Again Erases Print to OneNote
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Re: MS Update Again Erases Print to OneNote         

Group: microsoft.public.onenote · Group Profile
Author: Blair
Date: Sep 11, 2008 16:54

Hi Ilya,

Perhaps I can help. I have experienced this problem with 2 different PCs
today. My wife's is XP Home, and mine is Vista Business. In both cases, we
found today that our OneNote printer had disappeared. Also, in both cases, by
going back to the System Restore point before the latest Windows Update, the
printer returned.

My first concern is to put back as much of the Update as I can without
breaking the printer again, since the updates were security related. Would
you recommend that I try manually selecting to install all of the 9/9/08
updates except for the one (KB950130) specifically for OneNote?

"Ilya Koulchin" wrote:
> Unfortunately, so far all we have is bits and pieces of information, and
> not anything concrete. We know that the printer often disappears after
> installing updates, but that's about it. It's happened on both XP and
> Vista. It does not appear to be specific to updates for Office, but I
> can't be sure. We don't know if uninstalling and reinstalling an update
> that caused the print driver to disappear will cause it to disappear
> again. I haven't been able to get the print driver to disappear on any
> of my computers, so for now I can only go on what people post here. I
> don't even know what to ask people about their computers that'd help in
> tracking down the problem.
>
> If you have anything that you think might be helpful, by all means,
> please post it. But until we have a way to get the printer to disappear
> on demand, or at least some solid leads, progress is going to be slow at
> best.
>
> Rainald Taesler wrote:
>> Just a few minutes ago I replied to a posting of Ben's.
>> Let me repeat it here:
>>
>> "Ben,
>> IMHO this is just one more appearance of the *in*general* problem of the
>> "lost SendToOneNote printer" which appears several times per day (or at
>> least several times per week) in this NG.
>>
>> IMHO it would be high time to
>> - collect together all of the messages appearing here;
>> - collect together all of the solutions having been posted here over the
>> time;
>> - have the developers' team investigate the issue and provide solutions;
>> - create an FAQ paper for the time until this issue will be solved.
>>
>> Honestly speaking:
>> I'm really fed up with hearing of this problem day by day.
>> "
>
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