Hi,
Before I describe the ExMerge problem I'm having, here are the pertinent
facts:
Exchange 2003 SP1 - native mode
Using an account that is specifically set up to run ExMerge and has been
tested to be sure it has the proper permissions
I have a user whose mailbox was moved to a different Exchange Server due to
transferearlier this year; we have since found a need to recover her mailbox
from the last backup of 2007. We've restored the mailbox store from tape and
can see the mailbox, but then we try to run ExMerge to extract the mailbox to
a PST, we get this error:
Error opening message store (EMS). Verify that the Microsoft Exchange
Information Store service is running and that you have the correct
permissions to log on. - 0x8004011d
I looked up the error and found a TechNet Library article that says that
this error can occur if you try to extract a mailbox that has been moved from
the original database. Here's the link to the article:
http://technet.microsoft.com/en-us/library/bb124178(EXCHG.65).aspx