I used to work at Bell Labs. There was a very large management
training effort to correct things like abusive behavior between
co-workers, etc. You might say that that was a profit making company,
and Debian is not, but I am sure the values still apply.

http://bugs.debian.org/390564 was my suggestion, based on
http://bugs.debian.org/389892

Abusive members give the message that no interaction is welcome. Bug
reports and fixes will be few. Development stifled. A wall built.

Simpleminded co-workers do not hurt the organization as much as
abusive co-workers.

You might want to have related workshops at the next Debian
conference or seminars. The leadership team should get involved.

On Monday 02 October 2006 17:15, Dan Jacobson wrote:

Try filing better bug reports instead. I don't see _any_ rationale in
#390564 why the maintainer should add the Suggests.

Do you really think it is strange that people dismiss your bug reports if
you habitually fail to present them decently?

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Hi Dan,

* Dan Jacobson jidanni.org> [2006-10-02 20:18]:

Good evening,

On Mon, Oct 02, 2006 at 08:37:55PM +0200, Frans Pop wrote:

Since this is an ongoing problem, how about the following:
helpdesk@debian.org

Please consider:

1) Endusers and bugreports often do not mix well.
2) Developers and 'Stupid Bugreports' often do not mix well.

Putting a third entity between those two groups could be the sollution
to this.

Maarten Verwijs projectie.com> wrote:

We already have the users lists.

Also developers are only users of packages if they have no idea of the
internals. The degree of specificity and detail in bugreports to the
TeX package that we get does not at all seem to depend on developer
status, but rather on whether the person has knowledge about TeX and its
internals (e.g. what "generating a format" means, a frequent problem
when a postinst fails). And I guess the bug reports I make against
firefox or that I would make against mysql (never found one so far)
aren't or wouldn't be any better.

Maarten Verwijs projectie.com> wrote:

* Maarten Verwijs projectie.com> [061003 12:32]:

If someone implement some kind of help-desk, please implement a hook for
maintainers to subscribe for problems with their packages. I'd rather
have a dozen stupid and/or pointless bug-reports more per week than
having any problems of my packages hidden from me in some help-desk tracker
because someone deems them not important enough to bring them in a nice
form to be submitted to me. (Bonus points for something pts like that
also allows upstream maintainers to hook in)

Hochachtungsvoll,
Bernhard R. Link

"Bernhard R. Link" debian.org> wrote:

Seconded.