What is Your Lane? TSA Enables Passengers to Go at Their Own Pace in Salt Lake
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What is Your Lane? TSA Enables Passengers to Go at Their Own Pace in Salt Lake         


Date: Feb 16, 2008 12:01

http://www.tsa.gov/press/happenings/saltlake_lanes.shtm

At TSA we are piloting a variety of innovations at the checkpoint to
improve security by focusing on people, technology and process.

In the process arena, TSA launched a self-select lane pilot this week in
Salt Lake City, Utah. The self-select lane is aimed at enabling
travelers to select a lane customized to their pace. Because the pilot
is in a region of the country where skiing is a way of life, TSA modeled
the lanes after well-known ski icons: green for beginners, blue for
intermediate and black for expert.

In the TSA version, the green lane is for families traveling with
children or people who need special assistance. These folks may not
travel that often and need extra help with the procedures and assistance
navigating security. The blue lane is for casual travelers who are
somewhat familiar with the procedures and have multiple carry-ons. The
expert, or black diamond lane is for those who know the procedures well
and always arrive at the checkpoint with appropriate items removed and
limited carry-on luggage. The security standard is the same no matter
what lane you choose. However, efficiency is increased by allowing
passengers to proceed at their own pace.
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4 Comments
Re: What is Your Lane? TSA Enables Passengers to Go at Their Own Pace in Salt Lake         


Author: Sylvia Else
Date: Feb 16, 2008 15:46

Rob. wrote:
>
> http://www.tsa.gov/press/happenings/saltlake_lanes.shtm
>
> At TSA we are piloting a variety of innovations at the checkpoint to
> improve security by focusing on people, technology and process.
>
> In the process arena, TSA launched a self-select lane pilot this week in
> Salt Lake City, Utah. The self-select lane is aimed at enabling
> travelers to select a lane customized to their pace. Because the pilot
> is in a region of the country where skiing is a way of life, TSA modeled
> the lanes after well-known ski icons: green for beginners, blue for
> intermediate and black for expert.
>

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Re: What is Your Lane? TSA Enables Passengers to Go at Their Own Pace in Salt Lake         


Author: Kwyjibo
Date: Feb 16, 2008 17:15

"Sylvia Else" wrote in message
news:47b775bc$0$13262$afc38c87@news.optusnet.com.au...
> Rob. wrote:
>>
>> http://www.tsa.gov/press/happenings/saltlake_lanes.shtm
>>
>> At TSA we are piloting a variety of innovations at the checkpoint to
>> improve security by focusing on people, technology and process.
>>
>> In the process arena, TSA launched a self-select lane pilot this week in
>> Salt Lake City, Utah. The self-select lane is aimed at enabling travelers
>> to select a lane customized to their pace. Because the pilot is in a
>> region of the country where skiing is a way of life, TSA modeled the
>> lanes after well-known ski icons: green for beginners, blue for
>> intermediate and black for expert.
>>
>
>
>
> They should introduce a scheme allowing people to choose which lane to go ...
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Re: What is Your Lane? TSA Enables Passengers to Go at Their Own Pace in Salt Lake         


Author: Coop
Date: Feb 16, 2008 20:24

On Sun, 17 Feb 2008 12:15:47 +1100, "Kwyjibo"
ozdebate.remove.com> wrote:
>
>"Sylvia Else" wrote in message
>news:47b775bc$0$13262$afc38c87@news.optusnet.com.au...
>> Rob. wrote:
>...
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Re: What is Your Lane? TSA Enables Passengers to Go at Their Own Pace in Salt Lake         


Author: Scenic
Date: Feb 16, 2008 20:59

> enhance communications between behavior detection officers and travel
> document checkers; and in Burbank, Calif., there is a customized lane
> for people with only one carry-on item.

That'd be something to see in the US, wouldn't it?
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