> Missus on a flight, JFK-LHR, UAL B777. Econ. class crates have video screens in
> the backs of the seats. Missus was watching something til the person in front
> reclined back all the way. Then, typical of LCD displays the angle of the dangle
> was such that it was now impossible to watch.
>
> On the leg, LHR-SIN via SIA B744 the displays had hinges in them so you could
> angle it in any direction that you needed to.
>
> (and yes, she made sure that the 777's screen didn't have a hinge arrangement.
> It was firmly screwed into the seat. OK I s'pose if you are a dwarf or a six
> year old...)
>
> She was happy with Singapore Airlines as far as service went. But when it comes
> to food, particularly out of SIN, well, put it this way, a serve of hotcakes at
> Maccas near Melbourne airport yesterday morning was muchly appreciated, given
> what it is...
>
> UAL, like most airlines, it seems is cost cutting due to high fuel costs. It's
> now charging for things like the pillows and blankets, domestic flights food is
> no longer included in the fare, stuff like that.
>
> SIN has strict baggage limits. She had two checked bags and a carry on. On UAL
> it was OK because the ticket was booked before a specific date. Anything after
> that a one bag limit is imposed with charges for extra.
>
> Anyway, when she checked in at LHR, the pommy woman pax agent for SIA said that
> her second bag was going to cost x pounds per pound. It meant that she'd be
> looking at close to $500AUD! Missus was shocked. But she came from New York with
> these two luggage items (she showed the woman the two tags off the luggage) and
> it's supposed to be included in the fare. The PSA goes off to check. Comes back,
> yeah, you're right she grunted. No apologies for upsetting the missus or
> anything.
>
> Apparently UAL staff is worse. Morale is so low with some of the airlines
> because they're all struggling. Some suggest that it's a matter of time when,
> not if, UAL goes the way of Pan AM.
>
> It will be a shame, and a disaster for many, if that happens.