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Author: KwyjiboKwyjibo Date: Apr 3, 2008 04:37
> Jamie Bowden, airline adviser, travel expert
> and a former manager of British Airways' customer service at Heathrow,
> believes that there are multiple causes. "When I started working at
> Heathrow in 1979," he says, "the airport managed 27 passengers a year.
27 passengers per year???
--
Kwyj.
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Author: Markku GrönroosMarkku Grönroos Date: Apr 3, 2008 04:39
"Kwyjibo" ozdebate.remove.com> kirjoitti
viestissä:AYOdnVrp8bvBXGnanZ2dnUVZ_u-unZ2d@westnet.com.au...>> Jamie Bowden, airline adviser, travel expert
>> and a former manager of British Airways' customer service at Heathrow,
>> believes that there are multiple causes. "When I started working at
>> Heathrow in 1979," he says, "the airport managed 27 passengers a year.
>
>
> 27 passengers per year???
>
All the rest were left on their own. Just like today.
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Date: Apr 3, 2008 04:47
Spider Pig:
> The plane truth: The secret life of luggage
> Jamie Bowden, airline adviser, travel expert
> and a former manager of British Airways' customer service at Heathrow,
> believes that there are multiple causes. "When I started working at
> Heathrow in 1979," he says, "the airport managed 27 passengers a year.
> In 2007, there were 68 million.
In 1979, Heathrow planned one flight. When 27 passengers showed up, the
flight was canceled, and the passengers were put onto the bus to Koala
Lumpur.
The bus ride was disastrous. None of the passengers survived, but three
bags made it all the way to the destination.
Relatively spoken, they were doing pretty well with the baggage, back
then.
--
Erick
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Author: Markku GrönroosMarkku Grönroos Date: Apr 3, 2008 05:00
> Spider Pig:
>
> In 1979, Heathrow planned one flight. When 27 passengers showed up, the
> flight was canceled, and the passengers were put onto the bus to Koala
> Lumpur.
>
And there was one more gag there. Everybody onboard thought they are riding
to Kuala Lumpur, Malaysia instead of Koala Lumpur, Australia.
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Author: Giovanni DrogoGiovanni Drogo Date: Apr 3, 2008 05:20
On Thu, 3 Apr 2008, Spider Pig wrote:
> next, it emerged yesterday that British Airways had been reduced to
> sending 20,000 cases by road to Milan, to be processed at a sorting
> facility and then, with any luck, reunited with their owners.
Do you happen to know what kind of "sorting facility" that is ?
Could it be the one at Malpensa airport recently orphaned of most of its
former Alitalia traffic ? (if so it would be rather funny, since we
used to consider it (1) slow (2) unsafe as subject to thefts
--
----------------------------------------------------------------------
nospam@mi.iasf.cnr.it is a newsreading account used by more persons to
avoid unwanted spam. Any mail returning to this address will be rejected.
Users can disclose their e-mail address in the article if they wish so.
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Author: Spider PigSpider Pig Date: Apr 3, 2008 05:51
On 3 Apr, 14:20, Giovanni Drogo wrote:
> On Thu, 3 Apr 2008, Spider Pig wrote:
>> next, it emerged yesterday that British Airways had been reduced to
>> sending 20,000 cases by road to Milan, to be processed at a sorting
>> facility and then, with any luck, reunited with their owners.
>
> Do you happen to know what kind of "sorting facility" that is ?
>
> Could it be the one at Malpensa airport recently orphaned of most of its
> former Alitalia traffic ? (if so it would be rather funny, since we
> used to consider it (1) slow (2) unsafe as subject to thefts
>
> --
> ----------------------------------------------------------------------
> nos...@mi.iasf.cnr.it is a newsreading account used by more persons to
> avoid unwanted spam. Any mail returning to this...
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Author: Spider PigSpider Pig Date: Apr 4, 2008 11:38
On 3 Apr, 14:20, Giovanni Drogo wrote:
> On Thu, 3 Apr 2008, Spider Pig wrote:
>> next, it emerged yesterday that British Airways had been reduced to
>> sending 20,000 cases by road to Milan, to be processed at a sorting
>> facility and then, with any luck, reunited with their owners.
>
> Do you happen to know what kind of "sorting facility" that is ?
>
> Could it be the one at Malpensa airport recently orphaned of most of its
> former Alitalia traffic ? (if so it would be rather funny, since we
> used to consider it (1) slow (2) unsafe as subject to thefts
>
> --
> ----------------------------------------------------------------------
> nos...@mi.iasf.cnr.it is a newsreading account used by more persons to
> avoid unwanted spam. Any mail returning to this...
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Author: pertweepertwee Date: Apr 7, 2008 08:08
Nine out of 10 lost bags are gone for good, say BA staff
Rashid Razaq, Evening Standard
http://www.thisislondon.co.uk/standard/article-23475231-details/Nine+out+of+10+lost...
http://tinyurl.com/6praq2
Nine out of 10 bags lost at the beleaguered Terminal 5 may never be
reunited with their owners, airport staff have claimed.
A security guard, who took photographs of the 5,000 cases being
processed by just nine airport workers, said staff were struggling to
cope with the backlog.
"I'll be amazed if anyone who lost their bag is going to get it back.
I reckon at least 90 per cent of bags are lost for good. There are 25
baggage handling staff working airside - and just nine are dealing
with lost bags.
"The rest are concentrating on the new bags coming in to make sure the
situation doesn't get any worse," he said.
British Airways said the luggage mountain had been reduced from 20,000
with handlers manually sorting bags after the automated system was hit
by more technical problems.
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