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Job Title: CS AR Payment Center Rep
Job Location: NY: Staten Island
Pay Rate: Open
Job Length: full time
Start Date: 2008-09-17

Company Name: Time Warner
Contact: Recruiter
Phone: email only please
Fax: email only please

Description: About Us Time Warner Cable owns and manages cable systems passing approximately 26 million homes in 33 states. The Company has 14.6 million customers for its various products, including video, high-speed data and residential telephone. This includes approximately 13.4 million basic video subscribers and more than 6 million customers who purchase more than one product. Time Warner Cable includes some of the most technologically advanced and best-clustered cable systems in the country, with nearly 85 percent of the Companys customers located in five geographic regions: New York, Texas, Ohio, the Carolinas and southern California. It is the largest cable provider in the nations two largest cities, Los Angeles and New York. Leveraging its leadership in innovation and quality customer care, Time Warner Cable delivers advanced products and services such as video-on-demand, high-definition television, digital video recorders, high-speed data and Digital Phone. Posting Job Title CS AR Payment Center Rep TimeWarner Division Time Warner Cable Industry Cable and Telecommunications Services Location United States - New York - Staten Island Requisition # 105511BR Position Type Part Time Posting Job Description Summary: Interested applicants should be enthusiastic individuals who can provide customer service assistance for our walk in customers. Responsibilities include addressing customers a needs and following through with any and all customer problems. Must possess the ability to solve customers problems. Must possess the ability to solve customers problems most efficiently and professionally. Courteousness is a must. Candidates must be able to work without supervision. Essential Duties and Responsibilities: Assist customers in resolving all billing/technical disput4es, complaints and inquires. Responsible for the safe handling of company equipment. Filing documents and reconciling equipment receipts. Order hardware equipment as needed. Interact with peers to stay abreast of changes and updates affecting out customers. Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education, experience and/or skills: BS/BA or a minimum of 3 years of customer service experience. Excellent oral and written communications skills. Ability to analyze problems. Neat and professional appearance. Bilingual Chinese Preferred (Equal Opportunity Employer M/F/D/V)

Please refer to Job code ltimewarner-105511BR when responding to this ad.

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