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Job Title: Senior Application Support Analyst
Job Location: NY: NY
Pay Rate: Open
Job Length: full time
Start Date: 2008-05-28
Company Name: Mitchell/Martin Inc.
Contact: Recruiter
Phone: email only
Fax: 212-422-0056
Description: FONT face=ArialCurrently recruiting a motivated and talented individual to join our technology staff as a Senior Application Support Analyst. The qualified individual will be responsible for providing application support to ISE's trading systems.FONT color=blackSPAN style=`COLOR: black`/SPAN/FONT/FONT
P class=MsoNormalFONT color=black size=2SPAN style=`FONT-SIZE: 10pt; COLOR: black; FONT-FAMILY: Arial`/SPAN/FONTFONT color=blackSPAN style=`COLOR: black`/SPAN/FONT /P
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DIV style=`MARGIN-TOP: 5pt; MARGIN-BOTTOM: 5pt`
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LI class=MsoNormal style=`COLOR: black`FONT face=Arial color=black size=2SPAN style=`FONT-SIZE: 10pt; FONT-FAMILY: Arial`Provide application and environment administration of ISE's trading systems./SPAN/FONT /LI/UL/DIV
DIV style=`MARGIN-TOP: 5pt; MARGIN-BOTTOM: 5pt`
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LI class=MsoNormal style=`COLOR: black`FONT face=Arial color=black size=2SPAN style=`FONT-SIZE: 10pt; FONT-FAMILY: Arial`Support the testing and implementation of complex trading applications. /SPAN/FONT/LI/UL/DIV
DIV style=`MARGIN-TOP: 5pt; MARGIN-BOTTOM: 5pt`
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LI class=MsoNormal style=`COLOR: black`FONT face=Arial color=black size=2SPAN style=`FONT-SIZE: 10pt; FONT-FAMILY: Arial`Manage installations and configurations of application software for Production and Test environments on multiple platforms./SPAN/FONT /LI/UL/DIV
DIV style=`MARGIN-TOP: 5pt; MARGIN-BOTTOM: 5pt`
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LI class=MsoNormal style=`COLOR: black`FONT face=Arial color=black size=2SPAN style=`FONT-SIZE: 10pt; FONT-FAMILY: Arial`Implement and handle emergency bug fixes./SPAN/FONT /LI/UL/DIV
DIV style=`MARGIN-TOP: 5pt; MARGIN-BOTTOM: 5pt`
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LI class=MsoNormal style=`COLOR: black`FONT face=Arial color=black size=2SPAN style=`FONT-SIZE: 10pt; FONT-FAMILY: Arial`Assist with release management and change management processes of the trading systems. /SPAN/FONT/LI/UL/DIV
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LI class=MsoNormal style=`COLOR: black`FONT face=Arial color=black size=2SPAN style=`FONT-SIZE: 10pt; FONT-FAMILY: Arial`Build knowledge base to provide support in emergency situations to L1 support staff. /SPAN/FONT/LI/UL/DIV
DIV style=`MARGIN-TOP: 5pt; MARGIN-BOTTOM: 5pt`
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LI class=MsoNormal style=`COLOR: black`FONT face=Arial color=black size=2SPAN style=`FONT-SIZE: 10pt; FONT-FAMILY: Arial`Define, coordinate and assist with operational acceptance testing and weekend test activities./SPAN/FONT /LI/UL/DIV
DIV style=`MARGIN-TOP: 5pt; MARGIN-BOTTOM: 5pt`
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LI class=MsoNormal style=`COLOR: black`FONT face=Arial color=black size=2SPAN style=`FONT-SIZE: 10pt; FONT-FAMILY: Arial`Provide application and system support for internal departments including Computer Operations, QA, Development, Product Management and Technology Member Services./SPAN/FONT /LI/UL/DIV
DIV style=`MARGIN-TOP: 5pt; MARGIN-BOTTOM: 5pt`
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LI class=MsoNormal style=`COLOR: black`FONT face=Arial color=black size=2SPAN style=`FONT-SIZE: 10pt; FONT-FAMILY: Arial`Submit, track and manage issues/defects discovered in production and during testing./SPAN/FONT /LI/UL/DIV
DIV style=`MARGIN-TOP: 5pt; MARGIN-BOTTOM: 5pt`
UL type=disc
LI class=MsoNormal style=`COLOR: black`FONT face=Arial color=black size=2SPAN style=`FONT-SIZE: 10pt; FONT-FAMILY: Arial`Troubleshoot and diagnose trading system problems./SPAN/FONT /LI/UL/DIV
DIV style=`MARGIN-TOP: 5pt; MARGIN-BOTTOM: 5pt`
UL type=disc
LI class=MsoNormal style=`COLOR: black`FONT face=Arial color=black size=2SPAN style=`FONT-SIZE: 10pt; FONT-FAMILY: Arial`Work on multiple projects simultaneously./SPAN/FONT /LI/UL/DIV
DIV style=`MARGIN-TOP: 5pt; MARGIN-BOTTOM: 5pt`
UL type=disc
LI class=MsoNormal style=`COLOR: black`FONT face=Arial color=black size=2SPAN style=`FONT-SIZE: 10pt; FONT-FAMILY: Arial`Set priorities and organize work to complete project responsibilities efficiently and effectively./SPAN/FONT /LI/UL/DIV
DIV style=`MARGIN-TOP: 5pt; MARGIN-BOTTOM: 5pt`
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LI class=MsoNormal style=`COLOR: black`FONT face=Arial color=black size=2SPAN style=`FONT-SIZE: 10pt; FONT-FAMILY: Arial`Manage open trading systems issues with internal customers and vendors./SPAN/FONT /LI/UL/DIV
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LI class=MsoNormal style=`COLOR: black`FONT face=Arial color=black size=2SPAN style=`FONT-SIZE: 10pt; FONT-FAMILY: Arial`Bachelors degree/SPAN/SPAN/FONT /LI/UL/DIVSPAN
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LI class=MsoNormal style=`COLOR: black`FONT face=Arial color=black size=2SPAN style=`FONT-SIZE: 10pt; FONT-FAMILY: Arial`Application support/SPAN/SPAN/FONT /LI/UL/DIVSPAN
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LI class=MsoNormal style=`COLOR: black`FONT face=Arial color=black size=2SPAN style=`FONT-SIZE: 10pt; FONT-FAMILY: Arial`Knowledge of basic network administration/SPAN/SPAN/FONT /LI/UL/DIVSPAN
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LI class=MsoNormal style=`COLOR: black`FONT face=Arial color=black size=2SPAN style=`FONT-SIZE: 10pt; FONT-FAMILY: Arial`Change management and configuration management experience/SPAN/SPAN/FONT /LI/UL/DIVSPAN
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LI class=MsoNormal style=`COLOR: black`FONT face=Arial color=black size=2SPAN style=`FONT-SIZE: 10pt; FONT-FAMILY: Arial`Support of operational and technical testing/SPAN/SPAN/FONT /LI/UL/DIVSPAN
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