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Job Title: WIP Specialist
Job Location: NY: New York
Pay Rate: Open
Job Length: full time
Start Date: 2008-03-13
Company Name: Time Warner
Contact: Recruiter
Phone: email only please
Fax: email only please
Description: About Us Time Warner Cableowns and manages cable systems passing approximately 26 million homes in 33 states. The Company has 14.6 million customers for its various products, including video, high-speed data and residential telephone. This includes approximately 13.4 million basic video subscribers and more than 6 million customers who purchase more than one product. Time Warner Cable includes some of the most technologically advanced and best-clustered cable systems in the country, with nearly 85 percent of the Companys customers located in five geographic regions: New York, Texas, Ohio, the Carolinas and southern California. It is the largest cable provider in the nations two largest cities, Los Angeles and New York. Leveraging its leadership in innovation and quality customer care, Time Warner Cable delivers advanced products and services such as video-on-demand, high-definition television, digital video recorders, high-speed data and Digital Phone. Posting Job Title WIP Specialist TimeWarner Division Time Warner Cable Location United States - New York - New York Requisition # 96269BR Position Type Part Time Posting Job Description SUMMARY Responsible for the timely handling of installation calls. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. Close installation work orders timely and accurately in accordance with approved department procedures. Verify that installers have completed basic trouble shooting in the event of no picture. QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Excellent organizational and communication skills. Ability to work with automated systems including Windows based environment and MS Office package. EDUCATION and/or EXPERIENCE Associates degree (A. A.) or equivalent from two-year college or technical school; or six months to one year related experience and/or training; or equivalent combination of education and experience. Customer service background.
Please refer to Job code oltimewarner-96269BR when responding to this ad.
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