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Job Title: VIP and Guest Services Coordinator-Crowne Plaza Times Square
Job Location: NY: New York
Pay Rate: Open
Job Length: full time
Start Date: 2008-07-05

Company Name: InterContinental Hotels Group
Contact: Human Resources
Phone: email only please
Fax: email only please

Description: At IHG, we own, operate and franchise more than 3500 hotels, offering close to half a million guest rooms in nearly 100 countries. By bringing your expertise and passion to any one of our brands, you will help us achieve our vision: to be the most preferred, admired and successful hotel company the world over. We currently have a position available as a VIP Guest Services Coordinator at the Crowne Plaza Times Square Manhattan. This position provides a check-in/check-out environment and hotel experience for VIP and special key guests that distinguishes our brand and delivers superior service and value.%%0A%%0A The V.I.P. Guest Service Coordinators will have job responsibilities that require them to provide services such as the ones outlined below:%%0A %%0A A.) Pre-arrival room inspection%%0A B.) Pre arranged welcome amenity and beverage set up.%%0A C.) Coordinate car services, airport or train station pick up%%0A D.) Escort to room%%0A E.) Packing and Unpacking Services%%0A F.) Follow up welcome call%%0A G.) Coordinate welcome tea delivery with room service%%0A H.) Lounge services andclean up%%0A I.) Coordinate Valet Services%%0A J.) Concierge services including but not limited to arranging:%%0A a. Sightseeing tours%%0A b. Car service%%0A c. Theater Tickets%%0A d. Baby sitting%%0A e. Restaurant recommendations & reservations%%0A f. Business services including in residence business cards or stationary%%0A g. Airline Confirmations & Printing Boarding Passes%%0A h. Directions%%0A i. General information Must be a multi-lingual person with a minimum of three to five years upscale and/or luxury hotel service experience in front office, guest services or concierge departments. %%0A May be required to work nights, weekends, and/or holidays.

Please refer to Job code ihg-TIM000087 when responding to this ad.

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