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Job Title: Telescheduler Representative
Job Location: NY: New York
Pay Rate: Open
Job Length: full time
Start Date: 2008-09-12

Company Name: Time Warner
Contact: Recruiter
Phone: email only please
Fax: email only please

Description: About Us Time Warner Cableowns and manages cable systems passing approximately 26 million homes in 33 states. The Company has 14.6 million customers for its various products, including video, high-speed data and residential telephone. This includes approximately 13.4 million basic video subscribers and more than 6 million customers who purchase more than one product. Time Warner Cable includes some of the most technologically advanced and best-clustered cable systems in the country, with nearly 85 percent of the Companys customers located in five geographic regions: New York, Texas, Ohio, the Carolinas and southern California. It is the largest cable provider in the nations two largest cities, Los Angeles and New York. Leveraging its leadership in innovation and quality customer care, Time Warner Cable delivers advanced products and services such as video-on-demand, high-definition television, digital video recorders, high-speed data and Digital Phone. Posting Job Title Telescheduler Representative TimeWarner Division Time Warner Cable Industry Cable and Telecommunications Services Location United States - New York - New York Requisition # 105508BR Position Type Part Time Posting Job Description Essential Job Functions Will be expected to answers the phone for the department and has customer contact, transfer calls as necessary, checks phone mailboxes for messages and/or leads from customers, qualify and print leads and determines their serviceability, if necessary, follow up on all service ability requests, enter and log database addition requests for the department, enter and log VS work orders, update and issue departmental reports as designated by the director, input new sales, reschedule, or upgrade as assigned by a supervisor or the director, and other duties as assigned by a supervisor or the director. Job Requirements/Qualifications Must have a High school diploma or general education degree (GED); or zero to three months related experience and/or training; or equivalent combination of education and experience. Must have the ability to read and comprehend simple instructions, short correspondence, and memos, ability to write simple correspondence, ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization, ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions, and the ability to deal with problems involving a few concrete variables in standardized situations. (Equal Opportunity Employer M/F/D/V)

Please refer to Job code ltimewarner-105508BR when responding to this ad.

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