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Job Title: Systems Support Specialist
Job Location: NY: New York
Pay Rate: Open
Job Length: full time
Start Date: 2008-09-19

Company Name: IBM
Contact: Recruiter
Phone: email only please
Fax: email only please

Description: * * Systems Support Specialist

Job ID ITS-0128345 Job type Full-time Regular Work country USA Posted 11-Apr-2008 Work city - Any (HI) Job area IT & Telecommunications (non consulting) Travel No travel Job category Technical Services Business unit IT Maint Job role Systems Support Specialist Job role skillset General

Job description The Systems Services Representative (SSR) is primarily responsible for performing technical services for IBM customers with accountability for customer satisfaction. Services include some or all of the following: Hardware, Software & Networking maintenance, repairs, modification, upgrades, installation, discontinuance, and relocation. Software application support. Performs problem determination and repairs using standard techniques, service aids and resources. Ability to identify opportunities to grow the business and to increase billable services activity. Must be a self starter and able to work independently and most importantly a team player. Willing to work flexible hours and able to travel as needed. Requires a clean driving abstract in order to operate a company vehicle. A personal vehicle is also required for this position. To ALL recruitment agencies: IBM only accepts resumes from agencies on our Approved Agency List. Please do not forward resumes to our applicant tracking system, IBM employees, or send to any IBM company location. IBM is not responsible for any fees related to unsolicited resumes. Required * High School Diploma/GED * At least 2 years experience in Hardware, software and networking maintenance experience * English: Fluent Additional information Integrated Technology Delivery (ITD) brings together all of IBMs worldwide service delivery capabilities for Strategic Outsourcing with strong local and regional management teams supported by a set of three global competencies, Security, Asset & Risk Management (SARM), End User Support (EUS), and Server Systems Operations (SSO). ITDs mission is to leverage IBMâ?s global scale and advanced technology to deliver standardized solutions that are more automated, repeatable and globally integrated. IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Please refer to Job code m-ITS0128345#NewYork when responding to this ad.

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