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Job Title: Services Management Consultant (various levels) (47289)
Job Location: NY: New York
Pay Rate: Open
Job Length: full time
Start Date: 2008-09-10
Company Name: BearingPoint
Contact: Recruiter
Phone: email only please
Fax: email only please
Description: Services Management Consultant (various levels) (47289) Full Time Regular New York, NY Boston, MA Charlotte, NC McLean, VA Warren, NJ Requirements BearingPoint, Inc. (NYSE-BE) is one of the worlds largest Management and Technology Consulting companies dedicated to aligning business and systems to empower Global 2000 companies and government organizations. BearingPoints Infrastructure Solutions Services Management (SM) practice provides strategy, assessment, design/redesign and implementation solutions for Life Sciences, Financial Services, Utilities, and the Communications industries in the areas of Service Assurance, process re-engineering, Service Desk implementations, Storage Resource Management, and Information Lifecycle Management. We currently have several opportunities available for consulants at a variety of levels. Responsibilities: * Contribute to one or more Services Management projects through assessment, design and/or implementation phases * Work on the design and implementation of multiple IT management technologies. * Provide assessment of client processes and technologies for used for the management of IT services, applications, systems, storage and networks. Contribute to one or more of the following areas: * Assessment, Design and implementation of IT management technologies (HP Openview, CA Unicenter, Tivoli, EMC Control Center, etc.) * Assessment, Design and implementation of IT management processes (e.g. Incident Management, Change Management, Service Level Management, Capacity Management, etc) * Contribute to and/or lead the development of client deliverables such as assessment reports, requirement documents, technical architectures/designs, IT process flows, operational procedures, training plans, and more. Requirements: The ideal candidate will have the following attributes: * 4-10 years experience in IT operations and/or support. * 4-10 years professional experience installing and configuring one or more leading IT management tools (e.g. Remedy, HP OpenView, HP Service Desk - Magic, Micromuse, BMC, Tivoli, CA Unicenter, EMC Control Center,- Peregrine-Etc) - certifications are a plus. * 4-10 years professional experience in operational IT processes design and improvement (e.g. ITIL - ITPM - eTOM - HPSM , TOM, Six Sigma) - ITIL Practitioner or Master/Manager certification is a plus. * Previous consulting experience required. * Preferred locations: Northeast (NY, NJ, MA) or Mid Atlantic (DC, MD, NC, VA). * Must be willing to travel up to 100%% Monday through Thursday. BearingPoint is an Equal Opportunity Employer and does not discriminate on the basis of race, national origin, religion, color, gender, sexual orientation, age, non-disqualifying physical or mental disability or any other basis covered by law. Employment decisions are based solely on qualifications and business need.
Please refer to Job code bearingpoint-47289 when responding to this ad.
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