**************************************************************
JobCircle.com is a regional job board serving all industries
and occupations in the PA, NJ, DE, NY, MD, and DC areas.

We offer a regional job board, online learning, and regional
job fair events for jobseekers who live in our areas of focus.

To Learn More:

Job Board: http://www.JobCircle.com?source=ng
eLearning: http://www.JobCircle.com/courseware?source=ng
Job Fairs: http://JobCircleJobFairs.com?source=ng

**************************************************************

Job Title: Service Delivery Manager - eCommerce
Job Location: NY: New York
Pay Rate: Open
Job Length: full time
Start Date: 2008-03-18

Company Name: Volt Information Sciences
Contact: HR
Phone: email only please
Fax: email only please

Description: Click here

Service Delivery Manager - eCommerce Posted on:03/04/08

Job Number: 300270-6452-12-210192

  Add to Cart   Email to a Friend Location: New York, NY Description: Service Delivery Manager Technical Management, Project Management, eCommerce, Trading A home shopping leader in the field of Fashion and Home Decoration has a position open for a Service Delivery Manager for the Online Technology Division. Position Summary: * The Service Delivery Manager will be responsible for the enhancement and development of policies, procedures, and tools that align with Our Clients vision and direction. * Partnering with the various departments within the Online Technology Division, this individual will establish operational reports and assist in the design of solutions based upon agreed KPIs, and manage internal and external client expectations. Duties and Responsibilities: The Service Delivery Manager: * Works closely with the Online Technology teams who are responsible for enhancing and supporting the eCommerce platform of: * Network * Systems * Operations * Development * Project Management * Q/A * Improves and manages: * The Change Control process * Weekly meetings * Tools * Develops Policies and Procedures for current and future operational requirements. * Confirms IT project outcomes by establishing standards and testing requirements. * Prepares Status Reports by collecting, analyzing and summarizing information and trends. * Enhances the department and organization reputation by: * Accepting ownership for accomplishing new and different requests. * Exploring opportunities to add value to job accomplishments. * Examines and recommends changes to current business practices. * Develop and writes proposals. * Implements solutions by: * Monitoring project progress * Tracking action items * Conducting Design and Implementation reviews. * Examining, researching, and resolving issues. * Escalating issues to appropriate authority. * Responding to team members concerns. * Following production, productivity, quality, and Customer Service standards. * Identifying work process improvements * Manages client expectations by: * Building relationships * Communicating project status and open issues * Preparing reports * Conducting reviews and issue meetings * Discovering new issues * Updates job knowledge by: * Tracking and understanding emerging Information Technology and Project Management practices and standards * Participating in educational opportunities * Reading professional publications * Maintaining personal networks * Participating in professional organizations * Works with various 3rd-party providers and support teams. About Our Client:With sustained growth, a global outreach and a portfolio of renowned brands, Our Client asserts itself as a leader in home shopping in the field of Fashion and Home Decoration, with sales in 2006 topping $2 billion. Standing at the forefront of fashion, design and eCommerce, this Company operates in 28 different countries. This is aDirect Hireposition, throughVolt Technical Resources- a division of a Fortune 1000 publicly traded Staffing Industry Leader, based in New York City. We are among the largest IT staffing companies in the US for contract/temporary and direct hire placements and support most of the top rated IT companies on the East Coast. Requirements: Required Skills for this Service Delivery Manager position include the following: * Four-year degree * Proven Technical Management experience in an eCommerce or Trading environment * Ability to: * Plan, manage (proficiency, processes, and people), and problem-solve in a fast-paced, demanding environment * Analyze information and provide management-level reporting * Work in a team environment or independently with general guidelines and minimal supervision * Proven written and verbal communications skills * Knowledge with Networking, Systems, Operations, and Management/Analysis tools isa plus. We are currently only looking for W2 candidates. Please no Corp to Corp responses at this time. Local Candidates are preferred. Thank You. This position is urgent and you will be given immediate consideration should your resume meet the job requirements. Special Instructions to begin the process: * Please email your resume to Volt at:newyork300270@volt.com * Please use the entire job posting number in your subject line to ensure it gets routed to the correct Recruiter:300270-6452-12-210192 * Please include on the subject line the website where you saw this posting. For further information regarding this posting, please contact the Recruiter via E-mail ONLY, using the email address listed on this posting andagain by placing the entire job number in the subject line. Please rest assured that if your resume matches what is reflected in this job posting, you should get a phone call from a Volt Recruiter to discuss this position with you. No Phone Calls Pleasefor this position. Thank you for your attention to these details! The Recruiter for this position will now have your resume handy to discuss this position with you! Volthas a talented and upbeat staffing team focused on the quality of your career. Voltis a world leader in the staffing industry, boasting over 50 years experience. We work with many of the Fortune 500 and 1000 companies to provide workforce solutions. We offer our contractors competitive pay and benefits, as well as education programs and re-deployment assistance. We also offer many direct hire full-time positions. To learn more aboutVolt Information Sciences, please visit: http://www.volt.com and to see more of our job postings, please visit: http://jobs.volt.com. Voltis an Equal Opportunity Employer and dedicated to fostering diversity in the workplace. Type: DIRECT Duration: Direct Payrate: 80,000.00 - 100,000.00 Annual DOE Contact: Volt Services Group (Technical) 477 Madison Avenue, 6th Floor New York, NY 10022 Phone: 212/719-7800 Fax: 212/719-7850 newyork300270@volt.com

Please refer to Job code volt-210192 when responding to this ad.

For FASTEST PROCESSING of your resume, please visit http://www.jobcircle.com/classifieds/1227471.html?source=ng to apply online.

**************************************************************
For fastest processing of your resume, this employer asks that
you apply to this job using the URL above.
**************************************************************